Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
By applying to this position, your application will be considered for our location in Hawthorn East, Victoria, Australia.
At Rockwell Automation we integrate control and information across the enterprise to help our customers be more productive. Our approach begins with a focus on productivity, combined with our unique technology and domain expertise to deliver positive outcomes.
As a Remote Support Engineer Intern, you will work with a team of engineers and industry professionals in the following areas.
You will be reporting to a remote support supervisor in the location office.
- Remote Support: You will learn to provide technical support to Rockwell Automation customers during the complete lifecycle of a product, learn to identify and correct hardware and software discrepancies, strengthen customer relationships, and partake in updating and improving our knowledge repository. You will also learn the required hands-on knowledge of other Rockwell Automation products which may partner with the supported products; this support will be predominantly provided with electronic channels such as phone, chat, and email.
You will be a significant contributor, while getting comprehensive exposure to the business structure of Rockwell Automation and how we are helping our customers bring the Connected Enterprise to life. Rockwell will match your background and skills with your interests and our needs.
Each experience is unique; if you are extended an offer, the manager will share the details about the Intern role, including specific projects you may work on and responsibilities you may have.
Additionally, as an Intern, there will be hosted activities intended to help you grow your network, develop your professional skills, and immerse yourself in our culture.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid #LI-NC1
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
