Intern, Program Operations

Posted 12 Days Ago
Be an Early Applicant
Baltimore, MD
In-Office
Internship
Other • Transportation
The Role
The Program Operations Intern supports client-focused operations, analyzes performance metrics, assists with reporting, and collaborates with teams on projects.
Summary Generated by Built In
Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Role Overview

Element is seeking a motivated and analytical Program Operations Intern to support our client-focused operations for one of the world’s largest online retailers during a 12–16-week summer internship. This role will be anchored in Program Operations, with exposure to Last Mile Rental, Commercial Programs and Data/Analytics, offering a well-rounded experience in operations, analytics, and cross-functional collaboration.

What you will be doing

  • Support day-to-day Program Operations activities for Client programs
  • Track, analyze, and report on operational performance metrics and KPIs
  • Assist with program reporting, dashboards, and presentations
  • Document operational processes and identify improvement opportunities
  • Collaborate with cross-functional teams to support Client initiatives
  • Gain exposure to Last Mile Rental and Commercial Programs/Data Analytics projects

What Were Looking For

  • Currently, pursuing a Bachelor’s degree in Business, Operations, Supply Chain, Analytics, Finance, MIS, or a related field
  • Strong analytical and problem-solving skills
  • Proficiency in Excel
  • Proficiency in Smartsheet
  • Clear written and verbal communication skills
  • Ability to manage multiple tasks and work independently

Preferred Qualifications

  • Experience with Power BI, Tableau, or similar tools
  • Exposure to SQL or data analytics coursework
  • Interest in logistics, fleet management, or operations

What You’ll Gain

  • Hands-on experience supporting real-world Client programs
  • Ownership of meaningful projects with measurable outcomes
  • Mentorship from experienced operations professionals
  • Exposure to fleet, rental, and data-driven decision-making
  • Opportunity to present work to team members and leadership

Role Details

  • Job type: Internship
  • Contract Length: 4 months, full-time (May – August 2026)

What’s in it for You
•  A culture of innovation, empowerment, decision-making, and accountability
•  Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
•  Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
 

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.

Know Your Rights: Workplace discrimination is illegal

Top Skills

Excel
Power BI
Smartsheet
SQL
Tableau
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The Company
Hopkins, MN
1,862 Employees
Year Founded: 1946

What We Do

Element Fleet Management (TSX: EFN) is the leading global fleet management company, providing world-class management services and financing for commercial vehicle and equipment fleets. Our suite of fleet management services span the total fleet lifecycle, from acquisition and financing to program management and remarketing – helping customers optimize performance and improve productivity.

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