At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Intern – Product Specialist
Maryland Heights, MO
Rate of Pay: $15 an hour
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
The Product Specialist Intern will assist the Commercial Services team in supporting the rollout of Midland’s new Business Online Banking platform for commercial, small business, and public funds clients. This internship provides a unique opportunity to gain exposure to digital banking, customer communications, and process improvement within a collaborative, cross-functional environment. Working closely with the product management team, the intern will learn how digital transformation impacts customer experience, operations, and financial performance.
Primary Accountabilities
- Assist with the summer rollout of the new Business Online Banking platform, supporting customer communication and internal coordination.
- Contribute to business process evaluation and improvement efforts to enhance efficiency and customer satisfaction.
- Collect and analyze customer feedback and data metrics to help measure success and identify opportunities for optimization.
- Collaborate with product managers to evaluate ancillary banking products and digital tools.
- Support team initiatives that enhance the bank’s High Tech, High Touch digital experience strategy.
- Participate in meetings, project reviews, and learning sessions with leaders across operations, IT, and customer service.
- Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
- Perform other duties as assigned.
Position Qualifications
Education/Experience:
- Enrolled in a degree program in Business, Marketing, Information Technology, or a related field, with at least two years of coursework completed.
- Demonstrated interest in banking and/or digital technology.
- Strong customer service and active listening skills.
- Analytical mindset with attention to detail.
- Excellent communication and teamwork abilities.
- Proficient in Microsoft Excel, Teams, and adaptable to new software tools.
Internship Details:
- Internship duration: must be available mid-May through late July 2026.
- Schedule: must be available Monday–Friday, 8:00 a.m.–5:00 p.m. (40 hours/week).
- Must reside locally and report to the Park 270 office in Maryland Heights, MO.
Competencies:
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
- Emotional Intelligence
- Self-development
- Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [email protected].
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [email protected].
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Top Skills
What We Do
Midland States Bancorp, Inc. is a community-based financial holding company headquartered in Effingham, Illinois, and is the sole shareholder of Midland States Bank.
Midland provides a full range of commercial and consumer banking products and services, business equipment financing, merchant credit card services, trust and investment management, and insurance and financial planning services.
As a community banking institution, Midland prides itself on establishing and maintaining excellent relationships with its customers and is committed to serving the financial needs of its communities.
Equal Opportunity Employer. Equal Housing Lender. NMLS #411141. Member FDIC.
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