- Participate in collecting and analyzing feedback from clinical users (healthcare facilities, administrative staff)
- Contribute to the definition of user stories and write functional specifications
- Support backlog prioritization in collaboration with the PM and the development team
- Conduct benchmarking and competitive analysis on clinic management solutions, with a specific focus on emerging AI features in healthcare software
- Follow the feature lifecycle from discovery to release, in collaboration with dev and technical support teams
- Explore AI-assisted product workflows: using tools like Claude or similar to accelerate discovery, synthesize user research, draft specs, or prototype ideas
- Contribute to the preparation of product documentation and presentations for internal and external stakeholders
- A Master's degree in Management Engineering, Economics, Computer Science, Design, or a related field
- Genuine curiosity for digital products and strong analytical skills
- Clear and structured communication skills, written and spoken, in Italian (fluent) and English (professional working proficiency)
- Organizational skills, ability to meet deadlines and work autonomously
- A proactive mindset, not afraid to put forward ideas
- A critical and thoughtful approach to AI tools — curious to use them, but focused on solving real user problems
- Some experience (even brief) in product, startup, or consulting
- Familiarity with agile methodologies (Scrum, Kanban) or tools such as Jira
- Interest in the healthcare sector or B2B software
- Comfort with data analysis (Excel, SQL, or similar)
- Experience experimenting with AI tools (LLMs, copilots, automation) in a work or personal project context
- Tech masterclasses throughout the internship
- Sports partnership with Fitprime
- Electronic lunch voucher with Pluxee
- Free breakfast in the office
- Up to 2 days remote work per week
- An interview with our Talent Partner (30 minutes)
- An interview with the hiring managers — Elisa Arzarello & Marco Antoniazzi (30 to 45 minutes)
- Internship (full-time)
- Duration: 6 months
- Location: Milan
- Start date: ASAP
- Compensation: 1000€ gross per month
- This position is eligible for partial hybrid work (3 days in office / 2 days remote)
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What We Do
Since Doctolib's creation in 2013, we have had one purpose: strive for a healthier world. 1. We aim to improve the daily lives of care teams by providing them with a new generation of technologies and services. 2. We aim to improve health for all, by offering a fast and frictionless journey for all care episodes, creating new ways for people to receive care and empowering them to become actors of their health. At Doctolib, we are honored to work in the healthcare field and we believe that innovation in healthcare should be handled differently. We apply 4 guiding principles in everything we do: 1. We create helpful solutions for care teams and people. 2. We serve everyone equally and create well-designed and accessible technologies. 3. We team up with our users to strive for a healthier world and act as one team. 4. We protect our users' privacy. It’s their health, their data. To achieve our purpose, we are assembling a team dedicated to improving healthcare, with a human-centric approach and an entrepreneurial mindset. www.doctolib.com
