Intern, Mortgage Services

Posted Yesterday
Be an Early Applicant
Toronto, ON, CAN
Hybrid
Internship
Fintech • Payments • Financial Services
The Role
Rotational internship within Mortgage Services supporting day-to-day operations, process improvements, and research. Conduct research on systemic barriers to mortgages for Indigenous peoples, collaborate with peer interns, and deliver a final report with findings and recommendations while liaising with internal teams.
Summary Generated by Built In
Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. 
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! 
We can’t wait to get to know you! 

The Work
 
 
Equitable Bank is driven by its mission to maintain its status as Canada’s Challenger Bank™ and is deeply committed to fostering an inclusive and diverse workplace. We recognize the importance of understanding the systemic barriers that Indigenous peoples face when accessing and working in Financial Services. We are offering these Indigenous Internship opportunities to support research on these barriers and provide recommendations for how Equitable Bank can better serve Indigenous communities.
 
The internship will provide the successful candidates with the opportunity to conduct meaningful research and gain valuable industry experience. The intern will work within a designated business group, supporting research initiatives and having other responsibilities aligned with the team’s goals. This role is located in Toronto (possibility of fully remote).

The Core Responsibilities!

  • Work across the various teams within Mortgage Services on a rotational basis department to understand key responsibilities of each unit.
  • Understand and follow policies, guidelines, and procedures.
  • Work within established guidelines to prioritize workload and liaise with various internal teams.
  • Conduct research on systemic barriers to mortgages for Indigenous peoples.
  • Draw on lived experiences to bring awareness to issues impacting Indigenous communities.
  • Work collectively with peer Indigenous Interns.
  • Develop and deliver a final paper/report with findings and recommendations.

Duties & Responsibilities (Business Group Specific)!

  • Support business group initiatives and assist with day-to-day operations as required.
  • Collaborate with team members to identify and implement process improvements.
  • Participate in meetings and contribute insights relevant to the team’s objectives.
  • Support additional administrative or project-based tasks as needed.

Let's Talk About You!

  • An Indigenous student currently enrolled in or a recent graduate of a college, university, or equivalent program.
  • Business and financial knowledge is an asset.
  • Proficiency in Microsoft Office products.
  • Excellent written communication skills.
  • Strong attention to detail.
  • Strong analytical and critical thinking skills.
  • Ability to work independently and review one’s own work.
  • Ability to source research ethically and ensure proper citation practices.

What we offer [For full-time permanent roles]
 
💰 Competitive discretionary bonus 
✨ Market leading RRSP match program
🩺  Medical, dental, vision, life, and disability benefits
📝  Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥  Virtual events to connect with your fellow colleagues
🎓  Professional development and comprehensive Career Development program
💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
 
Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration. 
To learn more, visit eqb.investorroom.com and eqbank.ca. 


Skills Required

  • Indigenous student currently enrolled in or a recent graduate of a college, university, or equivalent program.
  • Proficiency in Microsoft Office products.
  • Excellent written communication skills.
  • Strong attention to detail.
  • Strong analytical and critical thinking skills.
  • Ability to work independently and review one's own work.
  • Ability to source research ethically and ensure proper citation practices.
  • Must successfully complete a criminal background check and credit check.
  • Business and financial knowledge.
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The Company
Toronto, Ontario
1,529 Employees
Year Founded: 1970

What We Do

MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management

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