The Role
Support the Manufacturing Execution System on the factory floor by troubleshooting hardware and software issues, deploying devices, managing help desk tickets, administering basic IT tasks, documenting fixes, collaborating with engineering and QA, and performing preventative maintenance on production IT equipment.
Summary Generated by Built In
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
- Location: Immerse yourself in our innovative culture! This role requires a commitment of 4-5 days in-office per week at our facility in Garden Grove, CA as well as full-time hours (40 hours a week).
- Duration: 8 weeks for quarter or 15 weeks for semester (January 11 to April 30 OR January 11 to March 12)
- Relocation Support: A $1,000 relocation stipend is available for interns currently residing more than 50 miles from Garden Grove, CA.
- Compensation: Earn an hourly rate of $25-35 USD per hour.
Harbinger Motors is a VC funded early-stage electric vehicle startup based in Garden Grove, California focused on the commercial space. We are currently seeking an ambitious Software Engineering student to join our MES team. As an intern, you will have various opportunities to contribute to rollout and upgrades to the Manufacturing Execution System (MES). The primary responsibilities for this position will be Supporting MES on the shop floor with technical issues, documenting issues (bug reports), documenting functionality (“how to”). The role also offers the opportunity to build valuable experience at a fast paced, high growth startup during a critical early product development stage.
What You'll Do:- Frontline MES Support: Act as the primary onsite point of contact for machine operators, supervisors, and production staff experiencing issues with the MES or traceability systems.
- Hardware & Device Deployment/Troubleshooting: Troubleshoot, repair, and deploy factory floor hardware, including barcode scanners, label printers, thin clients, tablets, and operator workstations.
- Cross-Functional Collaboration: Work directly with process engineers, QA, and senior IT staff to investigate recurring system issues and test new MES configurations on the floor.
- Ticket Management: Create, triage, and resolve help desk tickets in real-time, ensuring detailed documentation of the root cause and the fix.
- Basic IT Administration: Perform routine IT tasks such as password resets, managing Active Directory user accounts, and testing local network connectivity.
- Preventative Maintenance: Conduct routine daily checks on critical floor IT equipment to identify and resolve potential failures before they impact production.
- Enrolled in Bachelor’s degree program or greater in Industrial Engineering, Manufacturing Engineering, Computer Science/Software Engineering, and/or Data Science / MIS
- Work authorized in the United States OR ability to obtain J-1/F-1 visa
- IT Fundamentals: Basic knowledge of Windows 10/11 troubleshooting, PC hardware, and standard office applications.
- Problem-Solving: Strong analytical skills with the ability to prioritize multiple urgent requests in a fast-paced, high-traffic manufacturing environment.
- Communication: Excellent verbal and written communication skills to effectively translate technical issues between production staff and senior engineering teams.
- Availability: Must be able to work the standard first shift, with occasional flexibility for early morning start times or crossover meetings.
- Preferred Qualifications (Nice to Have):
- Previous exposure to a manufacturing or plant floor environment.
- Basic understanding of manufacturing processes and how MES applications connect with factory equipment.
- Familiarity with basic networking concepts (IP addresses, switches, and routers).
Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.
Skills Required
- Enrolled in a bachelor's degree program or higher in Industrial Engineering, Manufacturing Engineering, Computer Science, Software Engineering, Data Science, or MIS
- Authorized to work in the United States or able to obtain a J-1 or F-1 visa
- Basic knowledge of Windows 10/11 troubleshooting, PC hardware, and standard office applications
- Strong analytical and problem-solving skills, including prioritizing multiple urgent requests
- Excellent verbal and written communication skills
- Availability to work the standard first shift with occasional flexibility for early starts or crossover meetings
- Previous exposure to a manufacturing or plant floor environment
- Basic understanding of manufacturing processes and MES connections to factory equipment
- Familiarity with basic networking concepts, including IP addresses, switches, and routers
Harbinger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harbinger and has not been reviewed or approved by Harbinger.
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Fair & Transparent Compensation — Pay is considered competitive for its market and stage, and feedback suggests ranges are posted and compensation is communicated clearly in listings.
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Healthcare Strength — Health coverage is highlighted as 100% employer‑paid for employees across postings, indicating strong medical, dental, and vision support.
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Leave & Time Off Breadth — Time off is described as generous, with parental leave and an annual vacation bonus appearing alongside core PTO.
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The Company
What We Do
Harbinger is a commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to support the growing demand for medium-duty EVs. Leveraging a foundation of proprietary, in-house developed vehicle technologies designed specifically for commercial vehicles, Harbinger is bringing a first-of-its-kind EV platform to market, priced for zero acquisition premium. Harbinger: familiar form, revolutionary foundation.
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