The Role
Supports B2B logistics operations by tracking shipments, updating trackers, coordinating with warehouses and courier partners, following up on delays and returns, collecting proof of delivery, maintaining documentation, and preparing operational reports. The role also helps resolve pending cases, identify recurring issues, and improve shipment movement. Strong follow-up, attention to detail, communication, and basic Excel or Google Sheets skills are required.
Summary Generated by Built In
Intern – B2B Logistics
Role Objective Intern – B2B Logistics - The Intern – B2B Logistics will support the day-to-day management of B2B shipments, working closely with the Logistics team, warehouse, and courier partners.The role will primarily focus on shipment tracking, tracker updates, courier coordination, documentation, POD collection, and operational follow-ups to ensure smooth shipment movement and timely closure of pending cases.
Key Responsibilities
1. Shipment Tracking & Operations
• Track B2B shipments, update trackers, and monitor ageing/delayed shipments.
• Coordinate with warehouse and courier teams for shipment-related issues.
• Follow up on RTO cases and pending actions.
2. Courier & Delivery Coordination
• Follow up with courier partners on delayed shipments, appointments, pickups, and delivery issues.
• Support daily courier call-outs and ensure pending actions are followed up.
• Assist in coordinating with customer/marketplace POCs when required.
3. Documentation & POD Management
• Collect, organize, and upload PODs and other shipment documents.
• Maintain RTO, reverse pickup, and dispute-related documentation.
• Ensure trackers and document records are updated accurately.
4. Reporting & Operational Support
• Assist in preparing courier performance and shipment reports.
• Identify ageing shipments and recurring operational issues.
• Support the Logistics team in resolving pending cases and improving shipment movement.
Key Traits Required
• Strong follow-up and ownership mindset.
• Good attention to detail.
• Willingness to learn logistics operations.
• Good coordination and communication skills.
• Comfortable working with Excel / Google Sheets.
• Ability to manage multiple tasks and follow defined processes.
• Proactive approach toward pending tasks and closures.
Skills Required
• Basic knowledge of Excel / Google Sheets.
• Good verbal and written communication.
• Basic understanding of ecommerce/logistics operations is preferred.
• Familiarity with courier portals or Clickpost will be an advantage.
Qualification
• Graduate in any discipline.
• Freshers and candidates with internship experience in logistics/ecommerce are welcome.
Work Experience: 0–1 year / Fresher
Working Days: Monday – Saturday
Location: Head Office – Okhla Phase 1, Delhi
Perks
• Friendly atmosphere
• High learning & personal growth opportunity
• Flexible Timings
• Diverse work environment
Why Nutrabay:
We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life’s best work. As part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing-and-tech startup that’s revolutionising the health industry.
Working with Nutrabay can be fun and a place of unique growth opportunities. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will feel appreciated and valued for the work you deliver.
We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.
About Nutrabay:
Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers to date, and our family is constantly growing.
We have built a complex and high-converting eCommerce system, and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing our continuously evolving product.
Funding:
We raised $5 million in a Series A funding.
Nutrabay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances.
Skills Required
- Graduate in any discipline
- 0–1 year of work experience or fresher status
- Basic knowledge of Excel or Google Sheets
- Good verbal and written communication skills
- Strong follow-up and ownership mindset
- Good attention to detail
- Ability to manage multiple tasks and follow defined processes
- Basic understanding of ecommerce or logistics operations
- Familiarity with courier portals or Clickpost
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The Company
What We Do
Nutrabay is an India-based online retailer and health and performance nutrition brand offering authentic nutritional supplements, vitamins, protein products, health foods, and bodybuilding essentials. Its catalog includes whey and plant proteins, creatine, pre-workout supplements, weight gainers, fish oil, multivitamins, protein oats, peanut butter, and protein bars. The company also sells its own supplement range alongside products from international and Indian brands.
