Summary
We are looking for an intern to assist in building intelligent, automated infrastructure across cloud, network and end‑user computing (EUC). The intern will be working with experienced IT engineers to use AI, automation and observability to improve reliability, user experience and end‑to‑end fulfilment for IT services.Job Description
Responsibilities
AI‑Driven Automation & Tooling
Optimizing Cloud operations on GCP, service visualization using Grafana
Detect anomalies in performance and security‑relevant metrics and logs using AI
Design and prototype scripts, bots or workflows to automate remediation
Reliability, Security & Observability
Help build and improve dashboards, alerts and health checks for network and EUC services
Contribute to defining and tracking Service Level Indicator (SLIs)/ Service Level Objective (SLOs), including service availability, latency, change/fulfilment times, security‑related indicators (e.g. patch compliance, endpoint health, failed logins, basic vulnerability/Ticket ageing)
User Experience, Security & Fulfilment Lead Time
Analyze end‑to‑end workflows for cloud resources (including secure baselines and access controls), Network changes (including firewall/DNS), End User Computing (EUC) requests (e.g. laptops, software, MDM, VPN & etc.)
Identify bottlenecks and propose automation or process improvements to shorten fulfilment lead times while maintaining service quality
Requirements
Familiarity with cloud fundamentals (IaaS, PaaS, containers) and basic networking concepts.
Experience with at least one programming/scripting language (e.g. Python, Java, or Shell).
Exposure to cloud platforms (GCP or Azure) – even via school projects.
Basic understanding of monitoring/observability tools (e.g. Prometheus, Grafana, CloudWatch, Loki etc.).
Interest in Site Reliability Engineering (SRE) / DevOps / Platform Engineering and AI‑assisted automation.
Strong analytical skills and a systematic approach to troubleshooting.
Skills Required
- Familiarity with cloud fundamentals and networking concepts
- Experience with at least one programming/scripting language
- Exposure to cloud platforms like GCP or Azure
- Basic understanding of monitoring/observability tools
- Interest in SRE/DevOps/Platform Engineering and AI-assisted automation
- Strong analytical skills
What We Do
Scoot is the low-cost subsidiary of Singapore Airlines (SIA). Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand for a new chapter of growth. Scoot was the world's first low-cost carrier to attain the highest ratings at both the APEX Health Safety Audit powered by SimpliFlying and Skytrax COVID-19 Airline Safety Rating Audit. In 2022, Scoot was awarded IATA membership for meeting global industry standards for airline operational safety. Our people have big smiles and even bigger personalities. We are defined by our unique Scootitude – a daring attitude to be positive, uncompromising on safety and efficiency, spreading fun and humanity wherever we fly. Check out the roles available in our yellow family here: www.flyscoot.com/careers
