The Intern will support the execution of Human Resources Service Center (HRSC) strategic goals and objectives, by working closely with the HRSC Learning, Development and Communication and HR Portal team. This includes administrative support with scheduling, reporting, maintenance of reports, and design tasks.
The position requires 30 hours per week and is remote, with a preference for candidates in the Tampa, FL area. The position will be part-time during the summer and continue through the academic year.
ResponsibilitiesLearning and Development
- Support the Learning, Development and Communication team with end-to-end content and communication development.
- Assist with Training and Development Queue and assign to appropriate team members.
- Oversee set up of courses, live sessions, and upload of recordings/materials in Learning Management System. Track all training attendance.
- Coordinate scheduling of events such as HRSC Town Halls, Virtual Social Hours, Lab Tours, and Lunch and Learns.
- Create Quick Reference Guides, videos, and courses.
- Maintain document repository for all resources and videos.
- Create a Service Request for the team if needed.
- Assist with monthly report updates
- Support the HRSC Career Development programs.
Communications
- Support HRSC Leadership development, preparation, and dissemination of communications related to Service Delivery (HRSC and HR Portal, templates, newsletters, internal/external communications).
- Support Business Continuity activities.
- Assist with Digital Workplace updates for the Learning, Development and Communication site.
- Assist with Cyclical Calendar Excel sheet for HR Portal Support site and HRSC Learning and Development sites.
HR Portal
- Assist in maintaining HR Portal content ownership Excel spreadsheet for all pages.
- Coordinate conducting quarterly audit of the HR Portal to ensure document accuracy.
- Support HR Portal Administrator as needed for special projects.
- Assist in Adobe Photoshop/Illustrator image editing, Microsoft Word Mail Merges, Video editing/compression, and Microsoft Excel reports.
Key Areas
- Client/Customer/Employee Management
- Content Development and Delivery
- Communication Support
- Minimum one year of instructional and/or graphic design experience; preferably from a professional services firm or similar environment.
- Strong communication skills with the ability to collaborate with cross-functional, virtual teams and internal business partners.
- Ability to read, write and speak the English language, communicating clearly and effectively.
- Proficiency in Microsoft products (Excel, Word, PowerPoint, Teams, Outlook, ClipChamp).
- Technology savvy.
Required:
- Microsoft Excel, Word, PowerPoint, Outlook, Teams
- Acrobat Adobe
Preferred:
- Articulate Rise 360, Microsoft ClipChamp, SnagIt, SharePoint, Canva, Kahoot, Oracle
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
