Intern, FBS (AP Processes)

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

About the opportunity:

We are seeking a proactive and analytical Accounts Payable Process Intern to support the optimization and governance of AP operations. This role focuses on understanding, documenting, and improving end-to-end procure-to-pay (P2P) processes rather than day-to-day invoice processing.
The intern will work closely with finance, operations, and system teams to enhance efficiency, strengthen controls, and support ongoing automation and transformation initiatives.

Responsibilities:
 

Process Mapping & Documentation

• Document end-to-end AP processes (Procure-to-Pay lifecycle)

• Create process flowcharts, SOPs, and work instructions

• Identify process gaps, bottlenecks, and control weaknesses
   

Data Analysis & Insights

• Analyze AP data (aging, invoice cycle time, GR/IR mismatches, etc.)

• Support development of dashboards and KPIs (e.g., in Excel / Looker Studio)

• Identify trends impacting payment delays and vendor performance

Process Improvement Initiatives

• Support automation initiatives (e.g., invoice capture, matching, workflow improvements)

• Assist in reducing manual interventions and improving straight-through processing

• Work on continuous improvement projects across AP functions

Governance & Compliance

• Support adherence to AP policies and internal controls

• Assist in reviewing exceptions and non-compliance cases

• Help prepare documentation for audit and internal reviews

What we offer:

• Exposure to AP transformation and shared services operations

• Hands-on experience in process design, governance, and automation

• Opportunity to work on real business improvement projects

• Understanding of how finance processes integrate with operations and systems

Education

• Currently pursuing a Bachelor’s Degree in Finance, Accounting, Business Analytics, or related field

Skills & Competencies

• Strong analytical and problem-solving skills

• Good understanding (or interest) in business processes and workflows

• Proficiency in Microsoft Excel (data analysis, basic formulas, pivot tables)

• Strong communication and documentation skills

• Detail-oriented with a structured approach to problem solving

Preferred (Good to Have)

• Exposure to ERP systems (e.g., SAP, )

• Familiarity with Procure-to-Pay (P2P) concepts

• Experience with data visualization tools (e.g., Looker Studio, SQL)