Intern Data Analyst Customer Satisfaction 80 - 100% (f/m/d)

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Zürich, CHE
In-Office
Fintech • Information Technology • Logistics
The Role

Location:

Zurich, Zurich, Switzerland

Job ID:

R0088925

Date Posted:

2025-05-13

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Administration & Facilities

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

Are you passionate about leveraging data to enhance customer satisfaction? We are offering a six-month internship focused on developing innovative solutions for improving customer experience. Join our team and contribute to a project that will enable organizations to systematize and prioritize customer experience improvement initiatives.

 

How You'll Make an Impact

  • Conduct data reviews and perform gap analysis to evaluate the structure, quality, and completeness of current datasets

  • Develop statistical rules and algorithms for prioritizing actions and detecting interdependencies

  • Establish mechanisms to track the outcomes of customer satisfaction initiatives

  • Analyze the accuracy and maturity of current datasets and propose methods to test and validate the framework

  • Lay the foundation for future predictive models

  • Create a reporting and visualization system for stakeholders

 

Your Background

  • Currently enrolled in a Master's program in Data Science, Statistics, Computer Science, or a related field

  • Experience with data analysis and statistical modeling

  • Good in Python or R for data analysis

  • Familiarity with machine learning concepts and predictive modeling

  • Strong analytical skills and attention to detail

  • Excellent communication skills in English, both written and spoken

  • Ability to work independently and as part of an interdisciplinary team

More About Us

Our diverse and inclusive work environment encourages collaboration and continuous learning, ensuring that every team member has the opportunity to grow Join us and be part of a company that is shaping the future of sustainable energy solutions.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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