Intern-Customer Success Management-Nashville, TN-Summer 2026

Posted 2 Days Ago
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Nashville, TN
In-Office
21-46
Internship
Healthtech • Telehealth
The Role
Intern will assist with customer communications, meeting coordination, KPI reporting, customer success strategies, and maintaining tools.
Summary Generated by Built In
Job TitleIntern-Customer Success Management-Nashville, TN-Summer 2026

Job Description

Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in 3 month paid intern opportunities at our site in Nashville. Through this role you will gain meaningful, hands-on experience working for a HealthTech company.

  • Help manage customer communications and provide proactive outreach to ensure customer satisfaction.
  • Support the coordination and execution of customer meetings, both virtually and on-site.
  • Prepare and deliver key performance indicators (KPIs) reports on customer health, retention, and product adoption.
  • Support the Senior Customer Success Leader in the development of customer success strategies and best practices.
  • Assist in maintaining and updating customer success tools, platforms, and databases (e.g., CRM, CS platform).
  • Collaborate on special projects related to customer success initiatives such as customer health reviews, churn prevention, and post-resolution root-cause analysis.

You're the right fit if:

  • Currently pursuing or recently completed a degree in Healthcare Management, Business Administration, Information Technology, or a related field.
  • Strong interest in health tech, customer success, and healthcare operations.
  • Excellent communication skills, both written and verbal.
  • Familiarity with CRM systems (e.g., Salesforce) and customer success platforms is a plus.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is in an office.  

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position is

Bachelor Level: $21 – 24 an hour, Masters Level $33.00 to $46.00, plus overtime eligible. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

Details about our benefits can be found here

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Top Skills

CRM
Salesforce
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The Company
Alpharetta, GA
80,000 Employees

What We Do

Do the work of your life to help the lives of others.

As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​

We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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