Job Requirements:
*Strong written and verbal communications skills.
*Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
1)One of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.
2)Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.
3)Unix/Linux systems knowledge.
4)Ability to understand technical issues.
*Ability to adapt quickly to changing environments and manage parallel time-critical tasks.
*Experience with Excel or other statistical analysis tools.
Key Job Functions -
- Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
- Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs).
- Responsible for KPI and technical reporting for the Customer Support team.
- Collaborate with peer teams to identify their specific reporting requirements.
- Perform first level technical support and analysis on issues found during network monitoring.
Similar Jobs
What We Do
At Parallel Wireless, we believe that software has the power to unleash amazing opportunities for the world. We disrupt the ways wireless networks are built and operated. We are reimagining how hardware, software and the cloud work together to change deployment economics for our customers. Our ALL G O-RAN software platform forms an open, secure and intelligent RAN architecture to deliver wireless connectivity, so all people can be connected whenever, wherever, and however they choose. We are engaged with over 50 global MNOs and have been recognized with over 74 industry awards. At the core of what we do is our team of Reimaginers who value innovation, collaboration, openness and customer success. For more information, visit: www.parallelwireless.com.
