At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
**This position is eligible to work from home anywhere in the United States**
Essential Functions:
- Assist with development and maintenance of Claims training materials, job aids, and learner resources.
- Help review and update existing training content to ensure accuracy and consistency.
- Develop microlearning or Claims IQ-style learning resources.
- Review, audit, and update the Claims Training SharePoint site to ensure resources, links, and training materials remain accurate, current, and aligned with business processes. Identify outdated information and recommend improvements to site organization and usability.
- Participate in project meetings with Claims leaders, subject matter experts, and training team members.
Education & Experience:
- Preferred major/area of study: Learning & Development, Education, Art, Graphic Design, Insurance/Risk Management, Human Resources
- College freshman or above, with a minimum 3.0 GPA
Knowledge, Skills, & Abilities:
- Strong written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Proficiency with Microsoft Office products, including PowerPoint, Word, and Excel.
- Familiarity with SharePoint, Microsoft 365, or learning management systems.
- Interest in insurance, training, instructional design, or employee development.
- Ability to work independently and collaboratively in a virtual environment.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
Skills Required
- College freshman or above
- Minimum 3.0 GPA
- Strong written and verbal communication skills
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Office, including PowerPoint, Word, and Excel
- Familiarity with SharePoint, Microsoft 365, or learning management systems
- Ability to work independently and collaboratively in a virtual environment
- Major or area of study in Learning and Development, Education, Art, Graphic Design, Insurance or Risk Management, or Human Resources
What We Do
EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.
