Intern - Charleston, SC

Posted 2 Days Ago
Be an Early Applicant
Mount Pleasant, SC, USA
In-Office
Internship
Financial Services
The Role
Intern will assist with customer service, cash handling, transaction processing, and maintain compliance with regulations while providing excellent customer service.
Summary Generated by Built In

Essential Responsibilities:

  • Customer Service: Greet customers in a friendly and professional manner, understand their needs, and provide appropriate solutions. Assist customers with account inquiries, deposits, withdrawals, and other general banking transactions. Maintain a high level of customer satisfaction by promptly resolving any issues or concerns.
  • Cash Handling: Accurately count, receive, and disburse cash, checks, and other financial instruments. Ensure cash drawer balances at the beginning and end of each shift, following the bank’s cash handling policies and procedures.
  • Transaction Processing: Perform various banking transactions, such as deposits, withdrawals, loan payments, money orders, and traveler’s checks. Ensure all transactions are processed accurately, efficiently, and in compliance with regulatory requirements.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Minimum Required Skills & Competencies:

  • Proficiency with Microsoft Word and Excel
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Excellent analytical, problem-solving skills
  • Ability to navigate and learn computer systems and software
  • Solid reasoning, analytical, technical, mathematical and language abilities
  • Must possess excellent work ethic and ability to self-motivate
  • Must be able to multi-task as well as communicate well with others
  • Understands the importance of being a team player

Desired Skills & Competencies:

  • Be seeking a degree at an accredited college/university with a major in accounting, banking, business administration, commercial or banking law, economics, finance, marketing, or other fields related to the position.
  • Have at least a cumulative (overall) 3.0 GPA
  • Have completed two full academic years toward the degree
  • All intern applicants should submit a cover letter and a resume. The cover letter should clearly state the position the applicant is applying for, the semester of interest, approximate date on which he or she would be available to begin work if selected, and why he or she would be a good fit for the position desired.

Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Proficiency with Microsoft Word and Excel
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Excellent analytical, problem-solving skills
  • Ability to navigate and learn computer systems and software
  • Solid reasoning, analytical, technical, mathematical and language abilities
  • Must possess excellent work ethic and ability to self-motivate
  • Must be able to multi-task and communicate well with others
  • Seeking a degree at an accredited college/university
  • Cumulative GPA of at least 3.0
  • Completed two full academic years toward the degree

TowneBank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TowneBank and has not been reviewed or approved by TowneBank.

  • Leave & Time Off Breadth PTO, all federal bank holidays, and an extra birthday day off are highlighted, with paid parental leave also offered. Time off can be used for vacation, illness, caregiving, bereavement, and birth/adoption for both full- and part-time staff.
  • Wellbeing & Lifestyle Benefits Wellness initiatives include on-site screenings, fitness-club reimbursement, virtual fitness and mindfulness classes, and various employee discounts. An Employee Assistance Program and wellness resources support everyday wellbeing.
  • Retirement Support A 401(k) with employer contributions through Principal and retirement planning tools are provided. A standard match with full vesting over five years is noted.

TowneBank Insights

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The Company
Virginia
1,065 Employees
Year Founded: 1999

What We Do

Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences. Today, the bank operates over 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Investment Group, Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations. NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.

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