Intern, Carrier Sales

Who We Are
MoLo Solutions, an ArcBest® Truckload Service, is a third-party logistics provider that connects businesses with transportation to get products delivered. MoLo offers world-class services to solve even the most complex shipping needs by providing truckload solutions. MoLo's priority is to put transparent and dedicated service first-for our customers, our carriers, and for our people.
MoLo Solutions is headquartered in the Fulton Market neighborhood of Chicago, IL.
MoLo Solutions is driven by values. Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences - so we can provide the best atmosphere for our employees and the best service to our customers. Driven by passion. Driven to deliver. Driven for better. What drives you? Further your career at MoLo today.
Currently, we are looking for a Intern, Carrier Sales to join the MoLo Solutions team.
As a Carrier Sales Intern, you will gain practical sales experience by developing and managing relationships with transportation providers (carriers) to coordinate the movement of our customers' shipments. Our comprehensive training program will teach you about the logistics industry, how to use the transportation management software, and effective sales techniques for building strong carrier partnerships. Through hands-on experience and guidance from a mentor, you will learn to prospect new carriers and execute operational tasks to deliver excellent customer service. During the internship, you will collaborate with various departments, engage with key personnel, and complete a business project. Our internship program provides a valuable opportunity to enhance your skills, contribute to the Carrier Sales team's success, and gain insights into the logistics industry.
If you like to learn, build relationships, and have fun then this is the internship for you!
Main Responsibilities:

• Assist a Carrier Sales mentor to execute operational tasks.
• Learn sales techniques and gain hands-on experience.
• Prospect new carriers through lead generation, research, and cold calling.
• Build strong relationships with key contacts, including dispatchers and drivers.
• Develop negotiation skills to secure carrier partnerships.
• Accurately communicate shipment details to carriers and enter data into the transportation management system.
• Track shipments to ensure timely pickup and delivery.
• Proactively identify issues and resolve problems to maintain excellent customer service.
• Collaborate with your mentor, communicate across departments, and engage with leadership.
• Participate in the internship speaker series, attend internship events, and complete a project.
• Other duties and projects, as assigned.

Experience and Skills We're Looking For:
Education

• Pursuing Bachelor's Degree; undergraduate education at a Junior level standing, preferred

Additional Requirements

• Ability to build and maintain relationships through customer service
• Eager to learn, follow processes, and apply sales techniques
• Effective communication skills, both written and verbal
• Exceptional organizational skills and meticulous attention to detail
• Receptive to feedback and adaptable to coaching
• Proactive, goal-oriented, and self-driven to achieve objectives
• Strong problem-solving skills and critical thinking abilities

This is a part time internship position starting in May through the summer that will average 30-40 hours per week. Typical hours will fall between 8:00 am - 5:00 pm during the summer months.
Why MoLo?

• Collaborative, inclusive, and fun culture driven by values
• Extensive industry training program
• Beneficial mentorship program
• Inclusive employee resource groups, philanthropic events, and internships events
• Innovative career development program and continuous learning opportunities

Learn more about MoLo Solutions.
We are an equal opportunity employer and actively seek a diverse community of professionals: people of color, all genders, veterans, LGBTQIA+, etc. We welcome people of all identities to apply! If you require accommodation in the application process, please contact [email protected] .