· Ensuring Data are correctly input in the CRM for Analytics
· Data Maintenance for portal usageWe are looking for an intern to support our initiatives around Customer Relationship Management (CRM) Data Management & Dealer Portal Support. You will be part of a regional Commercial Operations team, whose charter is to devise and execute initiatives (CRM being one of it) in support of the organization's commercial aspirations. Your success will help the organization leverage on CRM in reaching out to more patients via Doctors and Dealers.How you will make an impact:
- Cleanse and upload data into CRM
- Maintain important data structure to ensure data is flowed into Analytics
- Support Dealer Portal website in term of access & data
- Troubleshoot CRM & Dealer Portal in an event of an error or inaccurate data
- Work with Product Owners at the beginning phase of projects management to acquire Business Requirements
- Work with IT to design a solution for the Change Requests
- Negotiate with Business & IT on Requirements and its Solutions
What you'll need (Required):
- Bachelor's Degree in Business Information Technology, Communications
- Available for the duration of the internship period (6 months)
- Our tool of choice: Excel. Experience in Salesforce & Salesforce Data Loader will be a bonus.
- Like all tools, they come with limitations, you will have to be creative and look outside the box for solutions and workarounds.
- You will be required to devise calculations and logic to arrive at data that are not readily available.
- You will be communicating, negotiating and discussing requirements and solutions on a regular basis.
- Innovative & Industry Leading Technology
- Accelerated Career Growth
- A Growing Global Company
- Stretch Assignments
- Meaningful Projects with Real Impact
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What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more.
Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today.
Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives.
Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life.
For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms
