Intermediate Technical Consultant

Posted 15 Days Ago
Be an Early Applicant
London, Greater London, England
In-Office
Mid level
Information Technology • Software
The Role
As a Technical Consultant at Veovo, you will analyze customer requirements, implement solutions, provide training, and ensure customer success through technical support. The role requires strong programming skills and involves significant customer interaction.
Summary Generated by Built In

Join Veovo – Go Brilliantly


Veovo is a frontrunner in smart airport management technology. Our software is used by the world’s best airports to improve their operations and deliver brilliant traveller experiences. We bring innovation and pace to the market and are rapidly growing into a leader in transport-related artificial intelligence. 


With clients in 26 countries and offices in New Zealand, the UK, Poland, Denmark, and the US, Veovo offers a world of opportunity. This is your chance to work with the most forward-thinking airports in the world, delivering breakthrough software that is impacting the journeys of nearly a billion airport passengers worldwide.

As a Veovo Technical Consultant, you will foster collaboration between Veovo and our airport subject matter experts, and across the wider airport stakeholder environment. You will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results. To provide the best customer experience you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required. As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.

In this role you can expect to:  

  • Analyse customer or new product requirements and specification writing
  • Implementation of Veovo products and solutions
  • Provide customer training
  • Programming of software modifications and development of deployment-specific integration and configuration
  • Technical documentation of deployed solutions and user documentation
  • Assist with software and process Quality Assurance
  • Provide 24 hour on-call problem resolution support (Rostered)
  • Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

What you will need for this role: 

    • +3 years’ experience in a similar role
    • Strong analytical, problem solving and critical thinking skills
    • Proven ability to understand and communicate technical and business concepts
    • Ability to collaborate and build strong product delivered solutions
    • Technical and programming skills in one or more of the following:
      • Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL)
      •  C# .NET
      • JavaScript and Angular framework
    • Demonstrate coding best practise against industry coding standards
    • Working knowledge of SDLC methodologies
    • Capable of using standard desktop software packages
    • Personal responsibility and the ability to work in a team or autonomously
    • Experience in the Airport / Airport Technology sector would be useful

    What we offer:

    • Working with cutting edge technologies in a small and ambitious team in a flat company structure 
    • Rapid growth opportunities and structured professional training 
    • Flexible working hours and remote work possible
    • Exciting and innovative projects in the aviation industry

    #LI-TJ1

    Top Skills

    Angular
    C#.Net
    JavaScript
    Mssql T-Sql
    Oracle Plsql
    Am I A Good Fit?
    beta
    Get Personalized Job Insights.
    Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

    The Company
    HQ: Auckland
    714 Employees
    Year Founded: 1987

    What We Do

    We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets.

    For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us.

    Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution. Using low code / no code, and composable technology, g2.0 allows utilities to launch new propositions in days, reduce cost-to-serve and lead in total experience.

    AIRPORTS
    Gentrack’s Veovo brand provides software to unlock operational and revenue insights, enabling airports to run more efficiently, uncover new growth opportunities and build outstanding traveller experiences. 110 airports globally use Veovo solutions. Product information is available at: www.veovo.com

    MORE INFORMATION
    Gentrack is a publicly listed company: (NSX/ASX: GTK).

    INVESTORS
    Please see www.gentrack.com/investor-centre/

    Similar Jobs

    ServiceNow Logo ServiceNow

    UKI GVP Customer Advocate

    Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
    Remote or Hybrid
    Staines, Surrey, England, GBR
    28000 Employees

    ServiceNow Logo ServiceNow

    Consultant

    Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
    Remote or Hybrid
    Staines, Surrey, England, GBR
    28000 Employees

    ServiceNow Logo ServiceNow

    Customer Success Manager

    Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
    Remote or Hybrid
    Staines, Surrey, England, GBR
    28000 Employees

    ServiceNow Logo ServiceNow

    Client Director Strategic Banks

    Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
    Remote or Hybrid
    Staines, Surrey, England, GBR
    28000 Employees

    Similar Companies Hiring

    Standard Template Labs Thumbnail
    Software • Information Technology • Artificial Intelligence
    New York, NY
    10 Employees
    PRIMA Thumbnail
    Travel • Software • Marketing Tech • Hospitality • eCommerce
    US
    15 Employees
    Scotch Thumbnail
    Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
    US
    25 Employees

    Sign up now Access later

    Create Free Account

    Please log in or sign up to report this job.

    Create Free Account