Intermediate Technical Account Manager

Reposted 2 Days Ago
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São Paulo, BRA
In-Office
Mid level
Food
The Role
Serve as the primary technical advisor for partners after go-live, supporting platform adoption, troubleshooting issues, monitoring performance, and coordinating product updates. Manage implementation projects end-to-end, maintaining timelines, priorities, and roadmaps while aligning internal teams, partners, and executive stakeholders. Provide technical guidance to account managers and ensure solutions are delivered according to requirements and agreed commercial deadlines.
Summary Generated by Built In

About BEES 

Join us to build the future of B2B commerce! 

BEES is AB InBev’s B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely. 
At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow. 

Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference! 

Mission:

Serve as the primary technical advisor for customers after go-live, ensuring the successful adoption, continuous evolution, and long-term health of the BEES platform. Act as the bridge between customer business needs and BEES Product, Engineering, and Support teams to deliver measurable business value and an exceptional customer experience.
 
We are currently implementing BEES solutions across partner companies and are looking for an Intermediate Technical Account Manager to lead technical initiatives, strengthen partner relationships, and oversee the implementation of our products.

Key Responsibilities: 


  1. Ensure the right products and services are delivered to partners on time and according to agreed requirements.
  2. Provide technical support to Key Account Managers (KAMs) and partners, engaging internal teams whenever needed.
  3. Troubleshoot technical issues related to BEES products and address partner concerns to maintain strong relationships and trust.
  4. Monitor product performance and ensure partners are using the most up-to-date versions, tools, and solutions available.
  5. Develop and maintain technology implementation timelines, priorities, and roadmaps.
  6. Manage implementation projects end-to-end, coordinating deliverables, inputs, and activities across internal and external teams to ensure commercially agreed timelines are met.

Qualifications & Experience:


  • Strong problem-solving skills
  • Customer-centric mindset
  • Negotiation skills
  • Project management skills
  • Proven experience working with SaaS platforms, APIs, integrations, and enterprise software solutions.
  • Strong communication and presentation skills, including the ability to engage and influence executive-level stakeholders.
  • Analytical and results-oriented mindset with strong problem-solving and stakeholder management capabilities.
  • Experience with ERP systems, enterprise architectures, or complex integration ecosystems is considered a plus.
 

Core Competencies:

  • Strategic Thinking.
  • Stakeholder Management.
  • Influence & Negotiation.
  • Customer Success Mindset.
  • Consultative Communication.
  • Problem Solving.
  • Business Acumen.
  • Results Orientation.

Languages:

  • Intermediate English.
  • Intermediate Spanish.

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Skills Required

  • Strong problem-solving skills
  • Customer-centric mindset
  • Negotiation skills
  • Project management skills
  • Proven experience with SaaS platforms, APIs, integrations, and enterprise software solutions
  • Strong communication and presentation skills, including executive stakeholder engagement and influence
  • Analytical and results-oriented mindset
  • Stakeholder management capabilities
  • Intermediate English
  • Intermediate Spanish
  • Experience with ERP systems, enterprise architectures, or complex integration ecosystems
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The Company
HQ: Leuven
171,193 Employees

What We Do

We are the world’s leading brewer bringing people together for a better world. For centuries, the experience of sharing a beer has brought people and cultures together. Even in our hyper-connected, always-on world, this simple act is as meaningful today as it was generations ago. We are AB InBev. Committed to driving growth that leads to better living for more people in more places. Through brands and experiences that bring people together. Through our dedication to brewing the best beer with the best ingredients. And through our commitment to helping farmers, retailers, entrepreneurs, and communities grow. We are building a company to last. Not just for a decade. But for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come. Our diverse portfolio of well over 500 beer brands includes global brands Budweiser, Corona and Stella Artois; multi-country brands Beck’s, Castle, Castle Light, Leffe and Hoegaarden; and local champions such as Aguila, Antarctica, Bud Light, Brahma, Cass, Chernigivske, Cristal, Harbin, Jupiler, Klinskoye, Michelob Ultra, Modelo Especial, Quilmes, Victoria, Sedrin, Sibirskaya Korona, and Skol. Anheuser-Busch InBev is a publicly traded company (Euronext: ABI) based in Leuven, Belgium, with secondary listings on the Mexico (MEXBOL: ANB) and South Africa (JSE: ANH) stock exchanges and with American Depositary Receipts on the New York Stock Exchange (NYSE: BUD).

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