We’re looking for an Intermediate Software Developer, Data Technology who can design, build, test, and ship high quality software that delivers value to our customers. You will be an integral part of the team that builds our data architecture, working in an agile fashion to evolve our products, processes, and data technology. You will maintain established patterns and best practices to independently deliver high quality work as part of the team. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Vancouver. In this role, you will report to the Lead, Software Development.
WHAT YOU’LL DO:
- Successfully deliver medium complexity epics to deliver data products and services to our internal stakeholders, ensuring alignment with current architecture.
- Recognize opportunities to improve efficiency in our data systems and processes, increase data quality, and enable consistent and reliable results
- Participate in the design and implementation of our next generation data platform to empower Hootsuite with data
- Coordinate and conduct rigorous integration testing to guarantee smooth interplay among diverse components. Uphold adherence to coding and design standards, in alignment with company directives pertaining to security, accessibility, and privacy.
- Autonomously triage and address bugs and outages of medium complexity. Uphold observability standards by maintaining and refining logging dashboards, supported by senior developer assistance when necessary.
- Take full responsibility for projects, collaborating closely with product and design to plan and execute effectively. Proactively identify and escalate risks, collaborate on scope changes, and offer insights to optimize roadmap efficiency.
- Establish good work relationships and participate constructively in technical discussions. Incorporate feedback to optimize code quality, and facilitate collaborative code reviews.
WHAT YOU’LL NEED:
- 3-5 years of experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact.
- Ability to independently maintain existing patterns and best practices in delivering code and tests in stories and epics that impact the team. Ideally experienced with languages like Python, Scala, Java, Go, and shell script
- Passionate interest in data engineering and infrastructure; ingestion, storage and compute in relational, NoSQL, and serverless architectures
- Experience with various types of data stores, query engines and frameworks, e.g. PostgreSQL, MySQL, S3, Redshift/Spectrum, Presto/Athena, Spark, DBT
- Experience working with message queues such as Kafka and Kinesis
- Experience developing data pipelines and integrations for high volume, velocity and variety of data
- Experience with data warehousing and data modeling best practices
- Independently use root cause analysis to identify and address bugs and outages. Can maintain and use logging and debugging best practices across services and apps.
- Independently maintain existing architecture concepts and best practices to build new components and classes or extend existing services and apps that meet system performance, modifiability, maintainability and reliability needs.
- Independently maintain basic security and compliance practices in daily work.
- Independently maintain agile processes and continuous integration and delivery practices to ship stories and own medium complexity epics/projects.
- You can collaborate and communicate effectively within and across teams. Participate in technical discussions, listen actively and have two-way non-technical discussions with design and product.
- Independently seek guidance, feedback, and learning opportunities from across teams to foster personal and professional growth. Support juniors and new team members growth.
- Display eagerness to learn and collaborate on goal-setting. Independent in creating goals and aligning them with personal development.
- Understand business value behind roadmap projects and participate in development scoping/project analysis. Deliver on roadmaps effectively by communicating individual and epic-level risks and opportunities.
- Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-AK1
#LI-Remote
Canada Pay Range For This Role
$80,700—$113,100 CAD
Top Skills
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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