Intermediate Salesforce Administrator

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
71K-90K Annually
Junior
Fintech • Insurance
The Role
As a Salesforce Administrator, customize the Salesforce platform, collaborate with users to enhance productivity, manage system configurations, and support end users in resolving issues.
Summary Generated by Built In

Job Family

Program and Project management

About Us 

 

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.  

 

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. 

     

Who We Are 

 

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life 

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. 

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. 

What We Do 

 

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. 

 

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.  

Job Description Summary

As a certified Salesforce Administrator, customize and configuration the Salesforce platform to meet business needs in adherence to governance principles and IT protocol.

Job Description

Responsibilities

  • Personalize and build apps with configurable components to increase productivity and effectiveness for internal/external business units.
  • Collaborate with business partners, leadership and end users to increase responsiveness to business and customers, and continually update Salesforce applications.
  • Utilize knowledge of the Salesforce application functionalities to document business & functional requirements, including use cases and user stories.
  • Perform administrative functions including, field creation, reports and dashboards, processes and flows, and other configuration/declarative tasks.
  • Create test plans for new application builds and updates.
  • Understand and begin assessing the impact new requirements have on upstream and downstream applications, systems and processes.
  • Support end users with issues relating to Salesforce.

Qualifications

  • Bachelor’s degree in a business or technical field, or equivalent experience
  • Two years business systems/technical experience
  • Salesforce certification
  • Experience with IT production processes
  • Creative and analytical thinker with strong problem-solving skills
  • Excellent organizational skills and attention to detail

Preferred Qualifications

  • Experience with multiple Salesforce products
  • Experience in the life insurance/financial services industry
  • Ability to work in Lightning and classic versions while keeping current with new release implications
  • Completion of additional Salesforce Super Badges and/or certifications

Working Conditions

  • Hybrid-Office Environment (Tuesdays, Wednesdays, Thursdays)
  • Occasional Travel <10%
  • Travel for training and collaboration meetings

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

Compensation

The Salary for this position generally ranges between $71,000 - $90,000 annuallyPlease note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

  

This is a hybrid position requiring three days in office per week in one of our hub locations (Cedar Rapids, IA; Denver, CO).  Relocation assistance will not be provided for this position.

What We Offer  


For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 


Compensation Benefits 

  • Competitive Pay 

  • Bonus for Eligible Employees 


Benefits Package 

  • Pension Plan 

  • 401k Match

  • Employee Stock Purchase Plan

  • Tuition Reimbursement

  • Disability Insurance

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Employee Discounts

  • Career Training & Development Opportunities


Health and Work/Life Balance Benefits 

  • Paid Time Off starting at 160 hours annually for employees in their first year of service.

  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

  • Adoption Assistance

  • Employee Assistance Program

  • Back-Up Care Program

  • PTO for Volunteer Hours

  • Employee Matching Gifts Program

  • Employee Resource Groups

  • Inclusion and Diversity Programs

  • Employee Recognition Program

  • Referral Bonus Programs


Inclusion & Diversity  

  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

  

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

   

Giving Back  

  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

  

Transamerica’s Parent Company  


Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023


Skills Required

  • Bachelor's degree in a business or technical field, or equivalent experience
  • Two years business systems/technical experience
  • Salesforce certification
  • Experience with IT production processes
  • Creative and analytical thinker with strong problem-solving skills
  • Excellent organizational skills and attention to detail

Transamerica Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Transamerica and has not been reviewed or approved by Transamerica.

  • Retirement Support A company-funded pension alongside a 401(k) match creates a stronger-than-typical foundation for long-term savings. Feedback suggests this retirement depth elevates total rewards even when base pay is described as only “okay.”
  • Leave & Time Off Breadth Paid time off begins around four weeks in year one with about ten paid holidays and dedicated volunteer PTO. This breadth helps the overall package feel more competitive early in tenure.
  • Healthcare Strength Multiple medical plan options with recognized carriers are available, and the employer pays the majority of premiums. HSAs/FSAs and dependent care FSAs expand coverage flexibility across locations.

Transamerica Insights

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The Company
HQ: Baltimore, MD
13,844 Employees
Year Founded: 1904

What We Do

Life is about more than just money. That’s why Transamerica is committed to helping people make the wealth and health connection—it’s a whole new way of looking at everything that can affect your finances and how the little steps we take today can have a big impact tomorrow. We know that helping people achieve financial security today goes beyond that. For that reason, we will share academic, industry, and independent research so we can all work towards living better, longer. Be Well. Build Wealth.

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