Do you thrive on designing meaningful customer experiences and bringing new product ideas to life? Are you excited by the opportunity to shape how customers engage across digital and in-store journeys?
As an intermediate product designer, you will contribute to the evolution of our Loyalty and Media & Ads experiences, helping shape how customers, advertisers, and partners engage across Best Buy Canada’s omnichannel ecosystem. You’ll design cohesive, end-to-end experiences that connect loyalty programs, customer identity, account and security, and retail media into intuitive systems.
We practice a remote-first working model, leveraging in-person interactions at our head office in Vancouver, BC, for strategic, collaborative, and social purposes.
Apply now and grow your career with our team as an intermediate product designer!
What you’ll do as an intermediate product designer:
Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints
Apply and contribute to design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys
Plan and conduct usability testing and small-scale research, translating insights into iterative improvements within defined problem spaces
Translate and contribute to user insights, product strategy, and business goals into clear problem statements and scalable design solutions
Collaborate closely with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver feasible, high-quality experiences
Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas
Contribute to shared design systems, documentation, and best practices to improve consistency across teams
What we’re looking for:
5+ years of product design experience across UX research, interaction design, UI, content design, and validation
A strong foundation in core product design skills, with depth in at least one area
Experience designing end-to-end experiences, with an understanding of broader user journeys
Hands-on experience conducting usability testing and translating insights into actionable improvements
Ability to apply design systems, accessibility standards, and best practices
Experience with Figma, Confluence, and Jira, along with exposure to AI-enabled tools
Strong collaboration and communication skills
A proactive, growth-oriented mindset
Why you’ll love it here:
Remote-first work environment
Employee discounts on tech from day one
Flexible health benefits and wellness program
Training programs to build new skills
About Best Buy
As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country. Our culture is one of inclusivity and belonging, where employees can bring their full selves to work.
We believe in a fair and inclusive hiring process and encourage candidates to apply even if they may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized Compensation Range
$85,500.00 - $100,000.00Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
This posting is for a vacancy.
Skills Required
- 5+ years of product design experience across UX research, interaction design, UI, content design, and validation
- Strong foundation in core product design skills, with depth in at least one area
- Experience designing end-to-end omnichannel experiences connecting digital and in-store touchpoints
- Hands-on experience conducting usability testing and small-scale research
- Ability to apply design systems, accessibility standards, and best practices
- Experience with Figma, Confluence, and Jira; exposure to AI-enabled tools
- Strong collaboration and communication skills
- Proactive, growth-oriented mindset
Best Buy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.
-
Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
-
Leave & Time Off Breadth — Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
-
Strong & Reliable Incentives — Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.
Best Buy Insights
What We Do
At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
Why Work With Us
Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.
Gallery
.png)
