Job Description - Software Engineer
Title Software Engineer
Reports to Solutions Engineering (For Practice and Professional standards and Career Development)
Assignment Manager as assigned (For assignment/project tasks and delivery).
Job summary
This position is responsible for designing, analyzing, writing code, modifying, and debugging CSG product applications. Additional duties include performing release testing, interfacing with end-user to define requirements and completing technical documentation. May assist with on-site client issues and partnering with team members to complete complex software development assignments.
At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do
You will report to Manager Software Development to develop the software in accordance with the agreed requirements.
You will work with work with Business Analysts and customers to interpret requirements and remove ambiguity over requirements.
You will develop unit tests for the software that meets the approved low-level design. Execute the tests, record deficiencies, and remediate as required.
You will develop implementation scripts and deploy developed software into test and production requirements as required.
You will participate in team meetings and actively contribute to designs, issues, risks, interdependencies, and other items under discussion. Mentor colleagues in particular areas of expertise.
You will turn intrinsic knowledge into extrinsic knowledge by actively contributing to knowledge capture systems such as the internal Wiki and document management systems. Conduct team training sessions to both gain and deliver knowledge and experience.
You Should Have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
Bachelor's degree in software engineering or equivalent experience and expertise in the Telecommunications Provisioning and Assurance domains.
Proficiency in English in a business environment
3+ years software development experience with modern Java SE (8+)
Completely at home in a Linux/MacOS/Docker development environment
Skills in SQL, PostgreSQL, and/or MyBatis, Apache Kafka, GraphQL, and REST API frameworks
Knowledge in Business Process Management and Rules libraries (Camunda, Activiti, Drools, etc.)
Experience in a development, packaging, and release toolchain (Github, Maven, Kubernetes etc.)
Who will love this job
A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect.
A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision.
A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions.
A collaborator – you love to work on projects that have functional workflows.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more.
Location(s):
Australia RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
Skills Required
- Bachelor's degree in software engineering or equivalent experience
- Expertise in Telecommunications Provisioning and Assurance domains
- Proficiency in English in a business environment
- 3+ years software development experience with modern Java SE (8+)
- Comfortable in Linux, MacOS, and Docker development environments
- Experience with SQL and PostgreSQL
- Experience with MyBatis
- Experience with Apache Kafka
- Experience with GraphQL
- Experience building REST API frameworks
- Knowledge of Business Process Management and rules libraries (Camunda, Activiti, Drools)
- Experience with development, packaging, and release toolchains (Github, Maven, Kubernetes)
- Ability to develop and execute unit tests and remediate defects
- Experience developing implementation scripts and deploying software to test and production
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
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Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
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Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
CSG Insights
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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