The Intercompany SME is responsible for driving process improvements, standardization, and automation within finance operations by collaborating closely with stakeholders. It involves managing process documentation, supporting ERP transitions (especially to SAP S/4 Hana), and ensuring compliance with financial controls and regulatory standards. The position also provides operational support, training, and knowledge sharing to team members while fostering a culture of continuous improvement and operational excellence. Effective stakeholder management and a solid understanding of finance processes, ERP systems, and change management are key to success in this role.
Responsibilities:
Process
Map the current process landscape under own functional responsibility and identify process improvements and automation ideas.
Work together with operational manager, Global Process Owner, and other stakeholders on automation and standardization initiatives.
Have an understanding of partner functions’ processes and support own operation team in case of process clarification, identifying interconnections and improvement opportunities
Manage process documentation, stakeholder mapping, and required change management with those impacted by any changes
Work together on Continuous Improvement Projects/Processes (CIP) initiatives and map impact on own processes. Channel impacts to partner functions.
Continuous process improvement activity should focus mostly on the main ERP systems.
Working with BSC trainer, contribute to and actively support the development of training plans for employees within responsible departments
Support the team with process explanation/training where needed.
Knowledge management, updating knowledge base for own function
Support the leader to build a culture of operational excellence and continuous improvement
Operations support
Have an end to end understanding on the applicable finance processes within the various ERP landscape.
Support all department employees with complicated requests as they work cross-functionally with legacy ERPs of partner functions to assure effective end-to-end processes.
Have an understanding on the current landscape from Finance process perspective as well as on the high-level IT landscape design in the background.
Have an understanding of transition roadmap, the own team’s transitions, and support the transition with IT Transition Team
Meet agreed upon timelines to transition sites into the BSC as well as SAP S/4 Hana implementation schedule as published by the FLS IT team.
Perform other ad-hoc tasks defined by the direct operational leader and Global Process Owner
Understand and provide guidance on all issues that arise as a result of daily system or process problems; communicate and escalate as necessary to assure issue resolution and in effort to engage management in knowledge of significant issues impacting processes.
Plan and manage own workload to meet all deadlines.
Participate and lead projects as required.
Handle and escalate process performance issues and errors occurred.
Quality and legal compliance and controls
Ensure compliance with FLS policies, Sarbanes-Oxley (SOX) and local statutory laws and regulations and that business is conducted within FLS ethical code of business conduct.
Ensure compliance with FLS policies, US Generally Accepted Accounting Principles (GAAP) as defined by FLS, Sarbanes-Oxley (SOX) and local site financial statutory laws and regulations
Business processes developed and used in own function shall be in line with FLS ethical code of business conduct
Provide advice to Supervisor(s) as needed and ensure governance and internal control standards are embedded in the end to end processes and operations.
Demonstrate thorough understanding of financial controls for local and SOX requirements.
Implement, and maintain effective internal controls for own area
Develop standard reports for own area that best represent own team’s performance
Coordinate reporting activities with other partner functions
Stakeholder management
Work together with the multiple Project team internal and external to represent the team’s interest and direction.
Be own team’s representative related to any Project which effects on the departmental operation (IT, SC, Global finance, etc.)
Maintain a functional and healthy relationship with site stakeholders impacting own team’s processes and finance.
Maintain functional and healthy relationship with FLS transformation and transition teams as site processes are transitioned to the BSC.
Maintain functional and healthy relationship with the IT technical teams supporting the implementation of SAP S/4 Hana.
Work in collaboration with the Supervisor(s) and other stakeholders on CIP projects
Qualifications and skills:
4+ years of relevant experience
Bachelor's Degree in accounting (important for GL SME roles) or economic/business/IT studies (for all Finance SME roles) preferred, Master's Degree is a plus
Excellent verbal and written communication skills in English
Confident user of MS Office (Excel, Word, PowerPoint)
Solid knowledge and experience using ERP systems: Oracle or SAP required, other ERP system is an advantage
Establish and maintain effective work relationships with stakeholders
Proactively recognize and resolve issues
Ability to cope with and drive process changes
Support the team with professional training if needed
Continuous improvement mindset (LEAN Six Sigma is an advantage)
CIP experience and understanding are preferable
Share professional expertise in prioritization to team members
Problem solving
System thinking
Able to represent own team’s interest in global projects
Top Skills
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
