Company Description
OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff โalways get something OUT.โ Our success can be attributed, amongst other things, to the outstanding people that work for us.
Job Description
Required Competencies & Personal Attributes:
Competencies:
- Attention to detail/Quality oriented
- Deadline and results oriented/Work standards
- Initiative
- Enthusiastic and passionate about the job and the company
- Effective at planning and organisation/Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability
- Integrity
- Tolerance for stress
Skills:
- Selling skills
- Resilience
- Interpersonal and communication skills
- Negotiations
- Keyboard skills
- Administration skills
- Influencing
- Practical learning
- Computer literacy
Qualifications
Qualifications:
Matric Relevant tertiary or Call centre qualification will be beneficial
Applicants with successfully completed FAIS Regulatory Exam and a minimum of 30 FAIS Credits will be given preference
Experience:
Previous Call Centre experience in Telesales. Experience in Short Term insurance industry is preferred.
Additional Information
An ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate and recognition. The culture & success of the company is based on performance, the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment. Candidate will be remunerated on a performance based salary system
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
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What We Do
๐ช๐ต๐ฒ๐ฟ๐ฒ ๐๐ผ๐ ๐ฎ๐น๐๐ฎ๐๐ ๐ด๐ฒ๐ ๐๐ผ๐บ๐ฒ๐๐ต๐ถ๐ป๐ด ๐ข๐จ๐ง
Back in 1998, we pioneered the concept of an included cash OUTbonus: where you get 10% of your paid premiums back in cash for remaining claim free. Since then, weโve paid approximately R6.1 billion in OUTbonuses to more than 880 000 clients*.
We also expanded our personal product offering to include OUTsurance Business, OUTsurance Life Insurance, funeral cover, and pet insurance.
*Internal data 1998 to 31 January 2023.
๐๐๐ฎ๐ฟ๐ฑ-๐๐ถ๐ป๐ป๐ถ๐ป๐ด ๐ถ๐ป๐๐๐ฟ๐ฎ๐ป๐ฐ๐ฒ
We boast an impressive list of industry awards, from being named the preferred car insurance and home insurance brand as per the 2022/2023 Ask Afrika Icon Brandsโข Benchmark Survey to being awarded the title of short-term insurer of the year in the 2023 News24 Business Awards.
In 2022, we walked away with top honours in the 2022/2023 Ask Afrika Orange Indexยฎ Award, achieving first place for service excellence in the funeral insurance category.
Visit outsurance.co.za for a detailed list of awards.
๐๐ถ๐๐๐ผ๐ฟ๐
1998 โ OUTsurance is established in South Africa, providing short-term insurance directly to the public.
2008 โ Youi, modelled on OUTsurance is luanched in Australia, offering short-term personal lines insurance.
2010 โ OUTsurance Life is established in South Africa, providing basic and underwritten life insurance products.
2022 โ OUTsurance Group Limited lists on the Johannesburg Stock Exchange.
2024 โ OUTsurance commences operations in the Republic of Ireland in 2024, providing motor and home insurance to Irish consumers.
OUTsurance is a member of the Rand Merchant Investment Holdings (RMI) Group and an approved financial services provider.
