Interactive Designer, Digital Products (French Services) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Function

As Interactive Designer, Digital Products, you create digital experiences on websites, apps and a range of other digital platforms. You apply your expertise in interactivity, ergonomics and design to optimally create the user experience. Early in the development process, you think through and design the general structure, architecture and consistency of navigation, with a focus on usability. You translate those functional specifications visually by assembling graphics that are logically arranged in a predetermined pattern via an intuitive interface to achieve the desired interactive goals. Bringing strong editorial and artistic sensibility, you create digital products that are intuitive and innovative.

Description of duties:

• Analyze the nature of projects to identify needs and objectives, allowing you to get an overview of potential issues (content, technology, etc.).
• Assess desired functions and behaviours so as to optimize the user experience.
• Develop the tree structure and define the architecture (ergonomics, navigation, interactions, segues, etc.).
• Storyboard and organize information.
• Weigh platform-specific technological constraints and find tailored solutions.
• Direct the various presentation stages using comprehensive mock-ups supported by constructive arguments.
• Act as a guide and adviser to recommend proposals that factor in the analysis, needs and issues.
• Create user tests to confirm design hypotheses and plan research activities with the User Experience Research team.
• Actively participate in meetings and brainstorming sessions.
• Be flexible and adaptable in finding solutions and resolving issues that arise.
• Determine and guide visual interfaces (style sheets, colour charts, typography, visual signatures, layout, data visualizations) in order to convey news content effectively and consistently for a given digital product.
• Suggest simple, consistent terminology for labels and headings to guide user experience storytelling.
• Effectively communicate the desired behaviours, both verbally and in writing, via a clear, precise functional analysis.
• Prepare files and folders in an optimal manner so that they are easily understood by everyone working on the project.
• Supervise quality control in all phases prior to go-live, as well as during the project’s active life.
• Adhere to deadlines and the various production milestones that affect teams working on the same project.
• Be able to produce feasibility and effort estimates.
• Conduct research and market intelligence on a periodic and systematic basis, depending on the project, with an eye to identifying new web trends and market best practices (accessibility, SEO, ecodesign, etc.).
• Constantly keep up with the latest technological innovations (data security, AI, etc.) and new tools on the market.
• Carry out, as needed, all or part of the duties of another job classification within an equivalent or lower salary group, as well as other related duties.

Required skills:

• Observation and analysis skills.
• Graphic and visual creativity.
• Independence and diligence.
• Responsiveness and resourcefulness.
• Ability to always see the big picture.
• Ability to think rationally and ergonomically.
• Communication and teamwork skills.
• Interest in and curiosity for digital media and AI.
• Understanding of the intricacies of web interfaces, tools and technologies.
• General knowledge of the digital space (from websites to apps and connected TVs) and personal data security practices (account creation, authentication, account validation, consent management platforms, etc.).

Qualifications:

• Bachelor’s degree in graphic design, graphic communication, multimedia design, interface design or equivalent.
• Three or more years’ experience in a similar position in a multiplatform digital work environment.

Other skills:

• Excellent knowledge of web and app UX design.
• Excellent knowledge of UI design.
• Knowledge of Figma, Abstract, Miro and the Adobe Creative Suite.
• Knowledge of digital accessibility, SEO and ecodesign an asset.
• Knowledge of HTML, the iOS and Android app environments and their technical specifications an asset.
• Experience applying AI in a workplace scenario an asset.
• Good knowledge of the media market, especially in a digital context.
• Knowledge of spoken and written English an asset.

A digital portfolio (URL or PDF) must be included with your application.

Shortlisted candidates will be subject to the following: 

• Test with theory and practical questions.
• Interview.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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