Job Location
San José
Job Description
Overview of the job
As the Site Reliability Engineer (SRE) in Intelligent Operations you will be responsible for managing and optimizing internally developed Observability and Event Management platforms. You will be working as hands on SRE for Europe region.
You will share your time between operational work (max 50%) and engineering work (min 50%) to provide system reliability, optimize cost, meet compliance and security requirement and deliver new functionalities for the business.
Responsibilities of the role
Operational support for Europe region:
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Hands on work on incident management, client onboarding, and handling customer requests, ensuring timely resolution and adherence to SLIs, SLOs, and SLAs.
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Continuous improvements for SLO and SLI.
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Reduce Mean Time to Restore Service and Mean Time to Resolve Requests.
Platform reliability and resilience
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Drive the implementation of self-observability and self-healing capabilities, leveraging industry-leading tools and technologies.
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Design, maintain and regularly test business continuity processes
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Design, maintain and regularly test disaster recovery mechanism
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Perform changes, upgrades, and regular maintenance tasks for existing solutions, ensuring system stability and optimized performance.
Platform cost:
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Drive visibility for cost components and their association to pricing model
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Run ongoing FinOps processes, identify and execute cost savings initiatives.
Self-service of platform capabilities:
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Translate insights gained customer requests and onboardings into actionable proposals for automations, new capabilities, and process changes to increase self-service among users.
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Increase scope of self-service capabilities and drive their adoption among user community.
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Automate onboarding of new projects and plants into platform.
Platform enhancements:
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Collaborate closely with product and engineering teams to influence the product roadmap, provide valuable input for product increments, and align sprints with operational requirements.
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Design and development of selected user stories from product backlog
Job Qualifications
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Bachelor degree in Computer Science, Software Engineering or similar
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Familiarity with software development tools
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Knowledge in scripting and automation
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Familiarity with GitHub.
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Knowledge and/or experience in Cloud technologies (nice to have)
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Good planning and organizational skills, enabling effective work and task management for oneself.
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Proactive and self-motivated, with a continuous learning mindset and a drive for staying updated with industry trends and technologies.
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Ability to thrive under pressure and effectively manage incidents, ensuring timely resolutions and minimizing downtime.
Important Note for Candidates:
Before submitting your application, we strongly encourage you to review the following material: Hiring Process and Assessment Information.
Familiarizing yourself with this content will help you be better prepared for the online assessments and enhance your chances of success.
Just so you now:
We are an equal opportunity employer. We don’t discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. Our people are all equally hardworking in extraordinary ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours. Are you ready to encourage us with your ideas?
What we offer!
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We'll give you responsibilities as of Day 1 – you will feel the ownership of your project from the beginning.
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You'll have continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager
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We offer you to work and be part of a dynamic and supportive environment
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We promote agility and work/life balance for employees.
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We love flexibility. You can arrange your work schedule based on your personal needs.
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We will let you experience true support for work/life effectiveness and your long-term well-being.
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We will give you a competitive salary and benefits' package.
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At P&G, leadership is not just a title; it's a mindset and a way of life. We understand that great leaders are not born overnight but are developed through experience, mentorship, and a passion for growth. That's why we have created a vibrant and inclusive environment that fosters leadership skills and encourages personal and professional development.
About Us!
P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status,or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Stay connected with us on social media! Follow us for the latest updates, exclusive content, and more:
LinkedIn https://www.linkedin.com/company/procter-and-gamble/
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Instagram @pgcareerscr
Job Schedule
Full time
Job Number
R000124594
Job Segmentation
Recent Grads/Entry Level (Job Segmentation)
Procter & Gamble Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procter & Gamble and has not been reviewed or approved by Procter & Gamble.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision offerings alongside life and disability options. Mental-health and practical support are reinforced through an EAP that includes confidential counseling and other advisory services.
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Retirement Support — Retirement support is strengthened through profit sharing and retirement-plan access, creating a longer-term wealth-building component beyond base pay. Stock-related programs (such as share purchase and matching structures) further contribute to perceived retirement and savings value.
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Parental & Family Support — Parental leave is described as generous, including fully paid leave for new parents and additional recovery time for birth mothers. Family-oriented time-off options and caregiving supports add to the sense of comprehensive support across life stages.
Procter & Gamble Insights
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What We Do
Procter & Gamble Company is an American multi-national consumer goods corporation. P&G was founded over 180 years ago as a soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands, including Always®, Charmin®, Braun®, Fairy®, Febreze®, Gillette®, Head & Shoulders®, Oral B®, Pantene®, Pampers®, Tide®, and Vicks®. The design, development, growth and success of these products—and many more—is thanks to the innovative and insightful minds of our people. From Day 1, you’ll help make everyday life easier for our 5 billion consumers through billion dollar brands. With our large global footprint, there are many opportunities to work with P&G in multiple locations. We offer opportunities in approximately 70 countries and continually aim to attract, reward and advance the finest people in the world. As a "build from within" organization, we see 95% of our people start at an entry level and progress through the organization. Here, we want you to get your career off to a fast start. That's why we don't have any rotational development programs or gradual ramping-up periods: you’ll be able—and encouraged—to dive right in from day 1. Join us and help make life better through meaningful work that makes an impact from Day 1.
