Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Manager, Intelligent Automation & AI Solutions is a hands-on technical leader responsible for identifying, designing, and delivering scalable automation and AI-enabled workflow solutions that improve operational efficiency, quality, and user experience.Working with Operations leaders, this role assesses business processes, defines solution requirements, and leads the design, development, deployment, and optimization of automation initiatives. The Manager, Intelligent Automation & AI Solutions serves as the primary technical expert for the Automation & AI function, partnering with operational teams to streamline workflows and implement solutions using workflow automation, robotic process automation (RPA), low-code platforms, APIs, system integrations, intelligent document processing, and approved AI technologies.
This role is responsible for solution architecture, configuration, development, testing, deployment, support, and adoption while ensuring compliance with security, privacy, and governance requirements. The position does not include machine learning model development or advanced predictive analytics responsibilities.
The ideal candidate combines automation engineering expertise, business process improvement skills, strong delivery execution, and the ability to communicate effectively with both operational and executive stakeholders.
Job Requirements
Experience
Required
- 8+ years of experience in workflow automation, software development, intelligent automation, AI solution delivery, or related fields.
- Experience designing, developing, deploying, and supporting production automation solutions.
- Experience leading cross-functional initiatives and providing technical leadership.
- Proficiency with automation platforms such as Microsoft Power Platform, UiPath, Automation Anywhere, Blue Prism, ServiceNow, or similar tools.
- Experience with APIs, integrations, SQL, scripting, source control, testing, and production support.
- Experience evaluating business processes, gathering requirements, and measuring business outcomes.
Preferred
- Experience deploying generative AI, intelligent document processing, agentic workflows, or AI-assisted operational solutions.
- Experience in healthcare or other highly regulated environments.
Education
Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, Analytics, Business, Operations, or a related field.
- Equivalent education and relevant experience may be considered in lieu of a degree.
Preferred
- Relevant certifications in automation platforms, cloud technologies, AI, software development, process improvement, project management, or enterprise architecture.
Specialized Skills
Required
- Ability to lead automation initiatives from discovery through deployment and continuous improvement.
- Strong business process analysis and process improvement skills.
- Ability to communicate technical concepts and solution tradeoffs to technical and non-technical audiences.
- Strong problem-solving, prioritization, documentation, and project delivery skills.
- Knowledge of secure development practices, access controls, data protection, change management, and operational resiliency.
- Understanding of responsible AI principles, governance, monitoring, and human oversight.
- Ability to operate effectively in a fast-growing and evolving environment.
- Demonstrated ownership, accountability, and adaptability.
Preferred
- Familiarity with Medicare and Medicaid operations.
Licensure
Required: None
Preferred: None
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].
Skills Required
- 8+ years of experience in workflow automation, software development, intelligent automation, AI solution delivery, or related fields
- Experience designing, developing, deploying, and supporting production automation solutions
- Experience leading cross-functional initiatives and providing technical leadership
- Proficiency with automation platforms such as Microsoft Power Platform, UiPath, Automation Anywhere, Blue Prism, ServiceNow, or similar tools
- Experience with APIs, integrations, SQL, scripting, source control, testing, and production support
- Experience evaluating business processes, gathering requirements, and measuring business outcomes
- Bachelor's degree in Computer Science, Information Systems, Engineering, Analytics, Business, Operations, or a related field, or equivalent education and relevant experience
- Ability to lead automation initiatives from discovery through deployment and continuous improvement
- Strong business process analysis and process improvement skills
- Ability to communicate technical concepts and solution tradeoffs to technical and non-technical audiences
- Strong problem-solving, prioritization, documentation, and project delivery skills
- Knowledge of secure development practices, access controls, data protection, change management, and operational resiliency
- Understanding of responsible AI principles, governance, monitoring, and human oversight
- Ability to operate effectively in a fast-growing and evolving environment
- Demonstrated ownership, accountability, and adaptability
- Experience deploying generative AI, intelligent document processing, agentic workflows, or AI-assisted operational solutions
- Experience in healthcare or other highly regulated environments
- Relevant certifications in automation platforms, cloud technologies, AI, software development, process improvement, project management, or enterprise architecture
- Familiarity with Medicare and Medicaid operations
Alignment Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alignment Healthcare and has not been reviewed or approved by Alignment Healthcare.
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Healthcare Strength — Core coverage includes multiple medical plan types with major carriers along with dental and vision. Options are described as comprehensive on paper and can include plan choice depending on role and location.
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Retirement Support — A 401(k) plan with company match is commonly offered, and some roles also receive equity via RSUs. This foundation strengthens total rewards even when base pay varies by job family.
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Leave & Time Off Breadth — PTO is offered with paid holidays, and some teams provide paid parental leave; clinical roles may include CME time and tuition reimbursement. These elements expand beyond basic medical benefits to support time away and professional development.
Alignment Healthcare Insights
What We Do
Alignment Healthcare is redefining the business of health care by shifting the focus from payments to people. We’ve created a new model for health care delivery that cuts costs and improves lives by unraveling the inefficiencies of the current system to drive patients, providers and payers toward a common goal of wellness. Harnessing best practices from Medicare Advantage, our innovative data-management technology allows us to commit to caring for seniors and those who need it most: the chronically ill and frail. Alignment Healthcare provides partners and patients with customized care and service where they need it and when they need it, including clinical coordination, risk management and technology facilitation. Alignment Healthcare offers health plan options through Alignment Health Plan, and also partners with select health plans to help deliver better benefits at lower costs. For more information, please visit www.alignmenthealthcare.com.
