Intelligence Operations Integrator

Posted 5 Days Ago
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Newport News, VA
In-Office
Mid level
Other
The Role
As a Field Service Representative Analyst, you will train users, troubleshoot technical issues, develop Palantir use cases, and build dashboard products, ensuring customer success.
Summary Generated by Built In

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.

We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir's client’s user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world’s hardest problems.
Core Responsibilities
    • Provide desk-side training to analysts
    • Train analysts/operators in a classroom setting
    • Ability to build initial dashboard products and assist users with building questions
    • Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues
    • Provide feedback to the Palantir engineering team about product
    • Proactively develop relationships with users at customer site and make suggestions to Palantir team on use cases to pursue
What We Value
    • Experience fusing intelligence capabilities in support of operations
    • Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration
    • Prior experience with Palantir platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.)
    • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
    • Ability to travel domestically and internationally 25% of the time if needed
    • Ability to work independently and as part of a team
    • Strong knowledge of Excel
    • Military/Special Operation/Law Enforcement experience is a plus
Requirements
    • (As required by U.S. Government contract) U.S. citizenship
    • (As required by U.S. Government contract) TS/SCI clearance eligibility

EEO Commitment

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Top Skills

HTML
Java
Excel
Palantir
Python
Ruby
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The Company
HQ: Washington, DC
170 Employees
Year Founded: 2008

What We Do

Headquartered in Washington, D.C., Barbaricum is a Service-Disabled Veteran-Owned small business. At our core, you’ll find people who love to explore and innovate.

Our team has a uniquely complementary skill set. Together we’ve built a hands-on, all-inclusive contracting firm that develops innovative strategies & uses the best of emerging technologies to support our clients’ long-term goals. Our growth has been fueled by repeat business and long-term partnerships with key clients.

We are an ISO 9001: 2015-certified and CMMI Level 3-appraised company that supports a host of government clients with Integrated Communications, Mission Support, Research and Analysis, Cyber Security/Intelligence, and Technology-Enabled Services. Our mission is to transform U.S. Government approaches to problem sets of increasing complexity by delivering innovative solutions, especially in support of National Security missions.

Barbaricum is one of the fastest growing companies in our market. The company is routinely recognized by institutions like Inc. Magazine, GovCon, AMEC, PRSA, and SmartCEO for corporate growth, capabilities, and award-winning client work. Our team is dynamic and agile, providing global support to current missions across five continents. We are also focused on developing and maintaining our vibrant corporate culture, having most recently been named a Best Workplace for 2017 by Inc. Magazine.

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