A fantastic opportunity has presented itself for an Intelligence & Enablement Lead reporting to the Senior Manager Location Data Management
This role sits within the Operations Data Services team and plays a critical role in enabling positive customer activation experiences by ensuring the delivery of accurate location, address and network data across nbn. The team is responsible for supporting customers to easily identify addresses, achieve right-first-time connections and prevent erroneous disconnections through trusted and reliable data outcomes.
A bit about your role
As the Intelligence & Enablement Lead, you will be responsible for driving data-driven enablement initiatives that support the optimisation of critical business processes across nbn's key master data domains. You will play a pivotal role in executing data strategies, enhancing governance practices and delivering insights that enable informed operational and commercial decision making.
Working across a broad stakeholder landscape, you will influence outcomes relating to location, address, serviceability, boundary and network data while ensuring data quality, governance and compliance standards are maintained. You will identify opportunities to improve business performance through data innovation, operational efficiencies and the adoption of modern tools and technologies.
The role will see you lead complex problem solving initiatives, establish self-service reporting and data solutions, and drive continuous improvement across operational processes. You will leverage your analytical expertise to transform complex data into actionable insights while contributing to the strategic priorities of the Operations Data Services team
A bit about you
You are a highly analytical and commercially minded professional with experience working in complex data, analytics or business intelligence environments. You enjoy solving challenging problems, translating data into meaningful insights and influencing stakeholders to drive positive business outcomes.
You bring strong experience working with large datasets, data platforms and visualisation tools, along with a demonstrated ability to lead improvement initiatives in complex operational environments. Your strong communication and stakeholder engagement skills enable you to work effectively across business and technical teams, building trusted relationships and driving alignment on strategic objectives.
You are comfortable operating in a matrixed organisation and have a passion for continuous improvement, innovation and data excellence. Experience in telecommunications, operational data environments or enterprise-scale transformation initiatives will be highly regarded, as will exposure to platforms such as Power BI, Tableau, Alteryx, AWS and other modern analytics technologies.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Please note that this role is a permanent opportunity and applications will close at midnight on 2nd of November.
To be eligible for this role, you must have full working rights in Australia.
Worker TypePermanentTime TypeFull time
Skills Required
- Experience working in complex data, analytics, or business intelligence environments
- Experience working with large datasets, data platforms, and visualization tools
- Demonstrated ability to lead improvement initiatives in complex operational environments
- Strong analytical and commercial capabilities
- Strong communication and stakeholder engagement skills
- Ability to work effectively across business and technical teams
- Ability to operate in a matrixed organisation
- Experience in telecommunications, operational data environments, or enterprise-scale transformation initiatives
- Exposure to Power BI, Tableau, Alteryx, AWS, and other modern analytics technologies
- Full working rights in Australia
What We Do
NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media community guidelines: We know that many Australians will have questions and comments about the nbn® network, and we encourage feedback, commentary, and discussion that’s calm, constructive, and considerate. We expect that anyone wanting to share their opinion on our social channels will ensure that their comments are relevant and respectful to everyone in the community, and adhere to our community guidelines. These guidelines assist us in identifying any comments that may need to be moderated or removed. The types of opinions or comments that will not be tolerated within our community include content that is: 1. False, inaccurate or misleading 2. Abusive or threatening, or causes injury or harm to any person 3. Offensive or sexually explicit 4. Racist, sexist, homophobic, transphobic, hateful or discriminatory against any religion, age, ethnicity, or disability or other protected attribute. 5. Illegal, unlawful or defamatory 6. Trolling, deliberate disruption of discussion, or posts that will not further the discussion positively 7. Consistent misrepresentation of nbn or the nbn® network 8. Information that identifies or directs abuse at an nbn personnel 9. Information that identifies another individual or discusses their personal circumstances 10. Any personal attack on the author of content, and other readers/community members 11. An infringement of any third party’s rights, including intellectual property 12. Spam 13. Solicitation 14. Any computer viruses or another potentially damaging computer program or file 15. Link baiting nbn does not condone, endorse or approve any content posted on our social channels that violates these guidelines.
