Intel Foundry Customer Quality Engineer

Job Details:

Job Description: 

Intel Foundry Quality and Reliability is building a team and capability from the ground up to tackle the challenges of enabling the Intel Foundry Services (IFS) business. This opportunity combines the freedom and excitement of working in a start-up with the security and benefits of working at Intel.

As is typical in a 'start-up' environment, the right candidate will have demonstrated the ability to excel across a wide range of areas and in an uncertain and shifting environment. This specific opportunity will require a self-starter with applicable technical experience.

The Senior Customer Quality Engineer will be responsible for but not limited to:

• Representing Customer Quality into IFS and other internal partner organizations.

• Excursion/incident management of IFS silicon customer material.

• Fielding manufacturing-quality-related inquiries from IFS customers and collaborating internally to get the needed responses.

• Building partnerships with customers to facilitate continuous improvement within Intel factories.

• Supporting customer audit requests.

• Being an internal advocate for IFS customers, ensuring that the IFS manufacturing quality/service is on par with industry standards.

• Driving suitable business processes and collateral to support the IFS service biz.

• Work with Customer on a daily basis, understand their needs and drive results within Intel Foundry.

• Regular tracking and reporting of customer KPI internally and with customer.

• Driving quality system improvements to enable better customer KPI.

• Measuring Customer Quality experience.

The ideal candidate should exhibit the following behavioral traits:

• Customer Service skills (communication/active listening), and experience working in a highly interactive environment on-site and remotely across geos.

• Discipline to work independently and thrive in a highly evolving new business environment.

• Be assertive and self-driven with good interpersonal and analytical skills.

Qualifications:

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
 

Minimum Qualifications:

• The candidate must possess a BS/MS in Engineering or similar with 8+ years of applicable experience or

• PHD with 5+ yrs of applicable experience

Preferred Qualifications:

Strong familiarity or expertise in multiple of the following areas is a plus:

• Silicon process technology, quality and reliability, 8D process, incoming and outgoing quality assurance, PCN, ISO9001, IATF16949.

• Direct experience working in a foundry manufacturing environment.

• Demonstrated experience in structured problem solving/excursion management/change notification/audit support.

• Ability to balance between Intel's Priority and the needs of customers.

• Experience working with external customers, including regular quality reviews.

• Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research

          

Job Type:Experienced Hire

Shift:Shift 1 (Ireland)

Primary Location: Ireland, Leixlip

Additional Locations:

Business group:Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.

Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.