Integrations Team Manager

We are looking for an Integrations Team Lead/ Manager . You’ll be directly responsible for the team building and maintaining integrations between Ometria and partner platforms & client systems.

Who are we?

Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.

Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.

Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora.

We have a team of over 130 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others.

Outcomes:

• Lead an integrations team with strong technical and delivery capabilities.
• Deliver and maintain a high volume of production-grade integrations.
• Reduce integration time-to-value for clients and partners.
• Drive technical best practices for API consumption, event-driven architecture, and system interoperability.
• Maintain 99.9%+ uptime for live integrations.

Responsibilities:

• Develop and execute the integrations roadmap aligned with business priorities.
• Hire, mentor, and manage integration engineers and solution architects.
• Oversee design, build, deployment, and monitoring of all integrations.
• Foster strong relationships with client technical teams and third-party platform providers.
• Collaborate cross-functionally with product, engineering, support, and sales teams.
• Own KPIs for integration performance, uptime, reliability, and customer satisfaction.
• Ensure integrations comply with security, privacy, and regulatory standards.

Competencies:

• Technical leadership: Strong architecture and integration design pattern knowledge.
• Team building: Attract, develop, and retain top talent.
• Project execution: Deliver complex projects on time and at quality.
• Problem-solving: Handle complexity and ambiguity with structured thinking.
• Communication: Translate technical concepts into business outcomes.
• Customer orientation: Deep commitment to solving client problems.

• Curious - you are excited about technology and the value Ometria offers retailers. You take proactive steps to educate yourself on what’s happening in the industry, and how you can perform better in your role. 
• Driven - you want to succeed, you always succeed, and you’re able to do so with minimal support. 
• Excellent communicator - you can communicate confidently and authoritatively with a wide variety of internal and external stakeholders.
• Personable - you know how to make prospects comfortable, and they find you both engaging and credible in all conversations.

• 30 days holiday + 1 day on your birthday (plus bank holidays)
• Health Insurance (Bupa)
• Mental Health Support (Spill, Calm)
• Cycle to work scheme
• Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection)

The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment. 

We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, age, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.