Integration Support Manager

Reposted 5 Days Ago
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London, Greater London, England
In-Office
Mid level
AdTech • Artificial Intelligence
The Role
The Integration Support Manager will manage publisher portfolios, lead tech communications during integrations, resolve issues with third-party providers, and collaborate with various teams to enhance processes.
Summary Generated by Built In

***LoopMe is one of Campaign's Best Places to Work 2023 & 2024!***

Our vision is to change advertising for the better, by building technology that will redefine brand advertising. LoopMe powers programmatic advertising, improves media delivery, develops bespoke audience curation and effective real-time measurement through our outcomes platform. By putting consumers at the heart of every campaign, the world’s leading brands, agencies, media publishers and programmatic platforms rely on us to reach their goals effectively and more efficiently. 

LoopMe's recent acquisition of Chartboost, a leading mobile app monetisation platform, expands our reach in the gaming and mobile app markets. This strengthens our ability to drive measurable outcomes for brands and deliver more effective advertising.

What we need
As the Integration Support Manager, you will be a pivotal player in our rapidly growing global Marketplace team. Based in our London HQ, you will work closely with our Business Development leads and Account Management Leads in London. You’ll own key processes, tooling and insights that help our commercial teams perform at their best, while ensuring advertisers and publishers have a seamless experience working with LoopMe

As our Integration Support Manager, you will be…

  • Managing assigned Publisher portfolios and providing excellent client service
  • Leading all tech-related communication during the integration process on all key client accounts
  • Leading publisher integrations through SDK, oRTB, Vast and web tag
  • Proactively handling challenges by liaising with and troubleshooting issues related to 3rd party providers, ensuring smooth operations and minimising disruptions
  • Working cross-functionally with Product, Supply and Data Science teams to improve processes
  • Liaising with key internal stakeholders and external clients

You’ll have

  • Prior experience in Technical support and integrations from an AdTech company,
  • You've worked with web technologies and can work in a few languages (Javascript, Python, PHP, anything mobile).
  • You are great with data and have experience with MySQL, MS-SQL, or equivalent.
  • Proficiency in apps/SDK integration support; you’ll play a pivotal role in seamless integrations and technical excellence
  • A strong understanding and knowledge of programmatic advertising with previous exposure to campaign trafficking and pixel implementation
  • Results-driven with strong analytical skill

What we can offer

  • Bonus
  • Hybrid working; meaning you’ll split your week between the office and home
  • 25 days annual leave, plus the Public Holidays
  • 1 month work-from-anywhere
  • Healthcare
  • CPF employer contributions
  • LoopMe Gives Back Day
  • We’ll set you up for success, providing training and career development

Top Skills

JavaScript
Ms-Sql
MySQL
PHP
Python
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The Company
HQ: Los Angeles, CA
335 Employees
Year Founded: 2012

What We Do

LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging AI to optimise media delivery in real-time, we drive measurable uplift for business outcomes and more effective advertising across online and offline marketing goals, including brand lift, purchase intent, consideration, foot traffic and sales.

LoopMe's core business helps brands and agencies achieve better advertising results powered by our AI-platform and flagship product PurchaseLoop. LoopMe's marketplace powers more effective supply and demand connections, rooted in programmatic delivery. LoopMe's robust data and analytics measurement suite, including its proprietary household and device graph, brings deep insights to various companies within the advertising industry including podcasting, out-of-home, connected TV, mobile and more.

LoopMe was founded in 2012 with the mission to create better consumer experiences through innovation, powered by data, in order to bring people and brands together. The Company is headquartered in the UK, with 15 global offices across New York, Boston, Atlanta, Chicago, Detroit, San Francisco, Los Angeles, Toronto, Singapore, Sydney, Tokyo, Dnipro, Krakow and Hong Kong.

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