Integration Specialist

Posted 9 Hours Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Junior
Automotive • Security • Software
The Role
Perform OEM-quality installations of vehicle security and telematics products, test and diagnose vehicle systems, document work, train and support field technicians, manage inventory and schedules, assist technical development and customer onboarding, and collaborate with teammates to improve processes.
Summary Generated by Built In

About Titan Secure Inc

Titan Secure is redefining vehicle security and telematics through precision engineering and cutting-edge technology. Our mission is simple — to prevent vehicle theft and empower customers with seamless, reliable, and intelligent solutions. We’re building a high-performance team of professionals who take pride in quality workmanship, technical excellence, and customer satisfaction. 

About the role


We are seeking a skilled and motivated Integration Specialist to join our growing field operations team. In this role, you’ll perform high-quality installations of Titan Secure products in customer and partner vehicles, ensuring OEM-level fit, finish, and performance. You’ll also provide hands-on technical support, training, and collaboration across departments to drive operational excellence. 


This position requires a balance of technical skill, professionalism, and customer engagement — ideal for someone who takes pride in doing things right, every time. 


What you'll do


1. Perform Quality Installations 

  • Install Titan products with precision and care, ensuring an OEM-quality appearance and reliable performance. 
  • Follow documented installation guides, use the proper tools, and test all vehicle functions before and after each integration. 
  • Uphold Titan’s quality standards — perfection is the target on every install. 

2. Provide Exceptional Service 

  • Represent Titan Secure with professionalism and integrity at all times. 
  • Treat every customer vehicle as if it were your own. 
  • Communicate clearly and courteously with customers, partners, and teammates. 

3. Document Your Work 

  • Accurately record all installation, scheduling, and service details in Titan’s technology platforms. 
  • Maintain thorough documentation of all completed work and customer interactions. 

4. Train and Support Technicians 

  • Assist with onboarding and training new Field Technicians. 
  • Share expertise on installation methods, tool use, troubleshooting, and system operations. 
  • Support recruiting and mentorship efforts to help grow the Titan team. 

5. Support Technical Development 

  • Assist in testing, troubleshooting, and documenting wiring configurations for new vehicle types. 
  • Collaborate with the Implementation team to refine technical documentation and installation guides. 

6. Manage Inventory & Equipment 

  • Maintain organized and secure control of Titan property, including devices, tools, and technology. 
  • Ensure all company equipment is handled safely, stored properly, and used responsibly. 

7. Customer and Scheduling Support 

  • Coordinate and manage onsite installation schedules with customers and dealers. 
  • Participate in customer onboarding activities, including pilot programs and product demonstrations. 

8. Be a Team Player 

  • Collaborate closely with peers and leadership to solve challenges and improve processes. 
  • Support company initiatives beyond your core role — we are a lean, fast-moving team. 

 

Who You Are 

  • You take pride in your craftsmanship and attention to detail.  Quality first! 
  • You’re reliable, adaptable, and eager to learn. 
  • You thrive in a fast-paced, hands-on environment. 
  • You’re self-motivated and can work independently or as part of a team. 
  • You always put the customer first, even when they are wrong. 
  • You embody Titan’s mission: Desire. Continuous. Unyielding. Persistent. Effort. (D.C.U.P.E.) 


Qualifications


Qualifications 

  • Prior experience with 12V automotive electrical systems, telematics, or vehicle accessory installation (preferred). 
  • Strong understanding of wiring, diagnostics, and testing procedures. 
  • Excellent communication and documentation skills. 
  • Valid driver’s license, clean driving record, and reliable personal transportation.
  • Ability to lift and maneuver up to 50 lbs and work safely in various environments. 
  • Must pass background screening. 
  • Strong professional appearance.  (Titan Secure provides apparel) 

 

Why Join Titan Secure 

  • Competitive compensation and benefits package. 
  • Opportunity to grow with an innovative company in a high-demand industry. 
  • Hands-on experience with next-generation vehicle security and telematics technology. 
  • A passionate, mission-driven team that celebrates excellence, integrity, and results. 


Ready to Join Us? 
If you’re driven by precision, purpose, and performance — we’d love to meet you. 
Apply today and help us protect the vehicles that move the world. 

Skills Required

  • Prior experience with 12V automotive electrical systems, telematics, or vehicle accessory installation
  • Strong understanding of wiring, diagnostics, and testing procedures
  • Excellent communication and documentation skills
  • Valid driver's license, clean driving record, and reliable personal transportation
  • Ability to lift and maneuver up to 50 lbs and work safely in various environments
  • Must pass background screening
  • Strong professional appearance
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The Company
125 Employees
Year Founded: 2024

What We Do

Titan Secure is a U.S. vehicle-protection technology company serving dealerships, fleet operators, and automotive partners. Its prevention-first platform combines encrypted authorization, intelligent immobilization, real-time tracking, tamper alerts, inventory visibility, battery monitoring, and lot-management tools to help stop unauthorized vehicle movement before theft occurs. The company also provides a mobile app and professional support, positioning security as both asset protection and operational oversight.

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