Integration Services Specialist

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

WE ARE NUVEI. The Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your mission

The Nuvei Integration Services expert plays a crucial role in contributing to the day-to-day operations and activities of the Integration Services department. This position requires you to develop a deep knowledge of the Nuvei integration services and environment. You must develop your expertise and knowledge in Nuvei integration API products.

The primary role of the position is to provide the Integration support team with 3rd level technical support services, but it also involves collaboration with other internal teams, including Sales, Relationship Management, R&D Product, System Analysts, and more, to deliver high-level technical solutions.

Responsibilities:

• Develop a thorough understanding of all aspects of Nuvei API and integration products, including their functionality, features, and technical specifications.
• Provide effective support and guidance to our integration teams and other stakeholders.
• Support the integration teams and ensure the timely resolution of any issues by coordinating with various teams and serving as an escalation point of contact for technical queries related to integration.
• Performs sign-off on new products in the sandbox environment and assists with the technical implementation and integration service roles, ensuring that the integration support team is provided with practical and helpful support and knowledge.
• Provides training to the support and customer-facing technical teams to enable them to serve our clients better.
• Assistt in the technical implementation and integration service roles, ensuring practical and helpful support and knowledge are provided to Nuvei’s integration support team.
• Contribute to adopting new technology, tools, processes, and procedures to enhance our services.
• Work collaboratively within the team to achieve goals and objectives, providing regular feedback on performance.
• Contribute to delivering excellent service experiences and participating in strategic programs.
• Demonstrate support for the corporate mission, core values, and long-term objectives.
• Provide regular updates and highlight any technical issues to the team.

• Hands-on technical experience in the Payments/Fintech industry
• Proven experience in a technical Support role in an international high-tech company.
• Knowledge and experience in the alternative payment options space.
• Familiarity with REST API and SDK, understanding technical architecture, APIs, and overall system design.
• Three or more years of relevant experience in a technical role, demonstrating the ability to solve technical issues.
• Strong analytical and problem-solving abilities, with the capability to use data to support assumptions and define metrics.
• Collaborative thought partnered with the ability to work across multiple team boundaries.
• Ability to work under stress and pressure; occasional availability after working hours may be required.
• Problem-solving skills and the ability to analyze complex schemes.
• Professional level of English; proficiency in another language is an advantage.

• A challenging job in a fast-developing, international company.
• A friendly work environment where you can thrive and develop your skills.
• Career advancement possibilities.
• Competitive remuneration package.
• Additional Health insurance incl. Dentist.
• Fully covered MultiSport card.
• Food vouchers.
• Employee discounts card, Seminars and conference tickets, Playroom, and other additional perks.

Please send your resume in English.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.