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Our Purpose - We bring compassion to innovation.
Our Mission - We dramatically modernize digital healthcare solutions.
The Role
Lead and manage technical EHR integration projects for PaceMate, coordinating internal and client teams, supporting analysts with setup and testing (Postman, HL7), identifying and mitigating technical risks, tracking timelines/status, supporting sales scoping, and ensuring successful product installations and rollouts.
Summary Generated by Built In
PaceMate® Integration Project Manager
Primary Location: U.S.
JOB SUMMARY
The PaceMate® Integration Project Manager will need to excel at effectively guiding projects and teams to successful project completion in a timely manner. Ideally, the Integration Project Manager is an experienced healthcare technical project manager who has an interest in the digital health industry with a focus on cardiac device management and cardiac remote monitoring. The Integration PM is responsible for supporting product knowledge and effectively communicating with varying internal and external roles including but not limited to leadership, administrators, peers, client IT and clinical liaison project team members. This role serves as primary PaceMate point of contact and subject matter expert for assigned EHR projects and is responsible for meeting customer needs and maintaining company objectives throughout the EHR rollout process. The Integration Project Manager is also responsible for supporting sales discussions and collaborating to improve the launch process and procedures. The Integration Project Manager is responsible for collaborating with team members to ensure a successful project installation and experience for the client.
PaceMateLIVE ®is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.
Joining the PaceMate® team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
PaceMate® offers full-time employees a robust compensation and benefit package including health and prescription coverage, dental, vision, long-term disability, short-term disability, AD&D, flexible spending account, healthcare savings account, 401k retirement savings, discount program, employee assistance program, financial wellness program, paid time off, Identity theft protection, legal insurance, hospital indemnity, critical illness, and accident coverage.
ESSENTIAL FUNCTIONS
EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS
TRAVEL REQUIREMENTS:
Position is primarily a remote-based role however travel may be expected on a pre-planned basis as determined by the manager / leadership team.
Travel is estimated to be less than 20%.
Travel Examples of required travel may include, but are not limited to:
1) new hire or team training (estimated 2-3 business days in person meetings outside of travel time) during onboarding
2) PaceMate in person team meetings (estimated annually or twice annually)
3) Sales meeting for an onsite sales client visit (typically 1 business day for meeting plus travel time)
4) Industry conference meetings, such as HRS or EHR-vendor conference sessions (length based on
PHYSICAL REQUIREMENTS
REPORTING RELATIONSHIPS
Supervised by: Sr. Director of EHR Integration
TARGET COMPENSATION RANGE: $110,000 -$135,000 depending on length of experience, education, demonstrated skill set and certifications.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®
Primary Location: U.S.
JOB SUMMARY
The PaceMate® Integration Project Manager will need to excel at effectively guiding projects and teams to successful project completion in a timely manner. Ideally, the Integration Project Manager is an experienced healthcare technical project manager who has an interest in the digital health industry with a focus on cardiac device management and cardiac remote monitoring. The Integration PM is responsible for supporting product knowledge and effectively communicating with varying internal and external roles including but not limited to leadership, administrators, peers, client IT and clinical liaison project team members. This role serves as primary PaceMate point of contact and subject matter expert for assigned EHR projects and is responsible for meeting customer needs and maintaining company objectives throughout the EHR rollout process. The Integration Project Manager is also responsible for supporting sales discussions and collaborating to improve the launch process and procedures. The Integration Project Manager is responsible for collaborating with team members to ensure a successful project installation and experience for the client.
PaceMateLIVE ®is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.
Joining the PaceMate® team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
PaceMate® offers full-time employees a robust compensation and benefit package including health and prescription coverage, dental, vision, long-term disability, short-term disability, AD&D, flexible spending account, healthcare savings account, 401k retirement savings, discount program, employee assistance program, financial wellness program, paid time off, Identity theft protection, legal insurance, hospital indemnity, critical illness, and accident coverage.
ESSENTIAL FUNCTIONS
- Scope, plan, and manage all technical aspects of PaceMate’s EHR integration projects.
- Successfully prioritize project objectives (within each project and across supporting projects)
- Manage several multi-faceted projects at once across varying EHR platforms
- Support Integration analyst by providing needed client and project specific information to
- complete handler creation and database set-up
- Communicate effectively in a fast-paced team environment across internal and client teams throughout various lines of business
- Establish a positive and productive culture among project teams and maintaining that culture through stressful project cycles and project setbacks as is normal through project lifecycle
- Identify technical risks to the project and calling those out transparently to the project team while also providing solutions to mitigate those risks with ultimate goal being resolution
- Track and manage the time and objectives for multiple projects while providing weekly report outs of project status for peers and leaders to read and understand
- Collaborate and communicate effectively with other PaceMate team members included in the project scope and client contact
- Provide support to Sales staff with scoping potential projects and engagements.
- Use client feedback obtained directly or shared by other team members to work with EPIC TS and support version updates to Implementation Guide, or Cerner / Oracle Data Collection Workbooks (DCW)
- Support Integration analyst in testing product enhancements via Postman testing, HL7 file spec finalization, NON-PROD testing, You Track, documentation, and internal education
- Other assigned tasks as determined by leadership
EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS
- Experience with managing multiple types and sizes of EHR integration or technical projects.
- Proven experience in overseeing or participating in executing the design and implementation of technical projects for software, systems, or products.
- Strives to lead and encourage strong, multidisciplinary teams.
- Ability to work in a fast-paced team environment while remaining flexible to understand both business and technical perspectives.
- Ability to effectively communicate with individuals on all levels throughout the organization.
- Excellent communication skills, written and verbal.
- Excellent planning, time-management, organization, and prioritization skills.
- Familiar with standard Business & IT concepts, practices, and procedures. Wiliness to perform a variety of tasks.
- Bachelor’s degree in information technology, Computer Science, or in an area of specialty is preferred or an equivalent combination of education and experience, as approved by the department director.
- Certification(s) in the area of specialty or project management is a plus.
TRAVEL REQUIREMENTS:
Position is primarily a remote-based role however travel may be expected on a pre-planned basis as determined by the manager / leadership team.
Travel is estimated to be less than 20%.
Travel Examples of required travel may include, but are not limited to:
1) new hire or team training (estimated 2-3 business days in person meetings outside of travel time) during onboarding
2) PaceMate in person team meetings (estimated annually or twice annually)
3) Sales meeting for an onsite sales client visit (typically 1 business day for meeting plus travel time)
4) Industry conference meetings, such as HRS or EHR-vendor conference sessions (length based on
PHYSICAL REQUIREMENTS
- While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer and other office equipment, and frequently communicate with customers and employees.
- Home office setup: Maintain a dedicated, separate office or room at home to ensure privacy and professional working conditions.
- Connectivity: Maintain a reliable, high-speed internet connection at your residence.
- Geographic restriction: Must reside and work exclusively within the contiguous United States.
- Notification protocol: You must inform and receive approval from the IT department before working from any location other than the legal address PaceMate has on file. To update your address or request approval for a temporary work location, contact PaceMate IT or your HR representative. Additional information is available in the PaceMate official handbook.
- Foreign transport of sensitive information: When confidential information is carried into a foreign country, it must be stored in an inaccessible form (e.g., encrypted external storage) or remain in the worker’s possession at all times. PaceMate workers may not take secret PaceMate information into another country without permission from Physical Security management.
REPORTING RELATIONSHIPS
Supervised by: Sr. Director of EHR Integration
TARGET COMPENSATION RANGE: $110,000 -$135,000 depending on length of experience, education, demonstrated skill set and certifications.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®
Top Skills
Cerner
Data Collection Workbooks (Dcw)
Ehr Platforms
Epic
Hl7
Oracle
Pacematelive
Postman
Youtrack
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The Company
What We Do
PaceMate is the only comprehensive remote cardiac monitoring solution in the industry. We offer a fully automated, vendor-neutral software + expert-service solution to help provide better care for cardiac patients. By filtering data into clinically actionable information and providing customized alert triage 24/7/365, as well as automated coding and claim prep, we're bringing cardiac care to the next level. Cloud-based. Secure. Compliant. Learn more at pacemate.com.
Why Work With Us
Joining the PaceMate team means becoming a vital part of a group that is dedicated to using technology to benefit cardiac patients, caregivers, clinicians, and hospital administrators while driving healthy turn-key solutions that identify lost revenue and inefficiencies.
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