The Jr Integration Operations Analyst is responsible for managing and supporting the integration of various systems and applications within the organization. The analyst will work closely with cross-functional teams to identify integration needs, troubleshoot issues, and optimize processes to ensure seamless data flow between systems.
Key Responsibilities:
- Responsible to monitor integration platforms and applications in all environments plus incident resolution with in SLAs.
- Identify, diagnose, and resolve integration-related issues in a timely manner to minimize downtime and impact on business operations.
- Provide technical support to end-users and stakeholders regarding integration processes and related systems.
- Implement bug fixes and minor enhancements for existing integrations, also provide UAT testing and hyper care support.
- Create and update documentation for integration processes, configurations, and troubleshooting procedures.
- Identify opportunities for improving integration processes and implement best practices to enhance efficiency and reliability.
- Create and Manage Ops Monitoring Dashboards and KPIs to ensure application performance and SLAs are met.
- Perform Application upgrades and Manage SSL Certs etc.
- work with product vendors to troubleshoot platform issues and/or any product bugs.
- Provide training and support to junior resources as applicable.
- Flexible on-call/weekend support rotation as applicable.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2+ years of experience in IT or related field.
- 1+ years of experience with integration or related platforms.
- Expertise in Logic Apps, Service Bus, Event Grid, Function Apps and API Management
- Knowledge of Azure Functions and their role in integration scenarios
- Strong Knowledge on C# .Net for serverless Architecture. Additionally, liquid template and XSLT mapping experience
- Certification in Microsoft AZ-900
- Knowledge of Integration Mapping and Data formats like SOAP, XML, JSON and Flat files.
- Incident and Change Management experience with Service NOW or related
- Strong analytical, problem-solving, communication and Interpersonal skills.
Preferred Qualifications:
- Experience with Splunk or similar platform is a plus.
- Experience with CI/CD tools and code repository like GitHub, Azure DevOps
- Understanding Cloud Concepts and Network connectivity.
- Experience with DB SQL queries and Scripting is a plus.
- Experience working with Postman and Automating test cases.
- Knowledge of Project and Test Management tools like Azure DevOps,
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 2+ years of experience in IT or related field
- 1+ years of experience with integration or related platforms
- Expertise in Logic Apps, Service Bus, Event Grid, Function Apps and API Management
- Knowledge of Azure Functions and their role in integration scenarios
- Strong Knowledge on C# .Net for serverless Architecture
- Certification in Microsoft AZ-900
- Knowledge of Integration Mapping and Data formats like SOAP, XML, JSON and Flat files
- Incident and Change Management experience with Service NOW or related
- Strong analytical, problem-solving, communication and Interpersonal skills
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
