Integration Manager – Middle

Posted 18 Days Ago
Be an Early Applicant
Hiring Remotely in Beograd, Grad Beograd, Centralna Srbija, SRB
In-Office or Remote
Mid level
Blockchain • Gaming • Payments • Software
The Role
Configure and maintain integration environments, analyze client API requirements, monitor and troubleshoot integrations, prevent and resolve issues, improve reliability and performance, and communicate vendor requirements to development teams.
Summary Generated by Built In
Overview:

SOFTSWISS continues to expand the team and is looking for an Integration Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Learn More

Purpose of the role:

You will play a key role in ensuring the stability, reliability, and efficiency of system integrations that connect our clients’ environments with internal platforms. By analyzing requirements, configuring integration environments, and monitoring API communication, you will help maintain seamless data exchange and high system performance.

Your technical expertise and analytical mindset will be essential for identifying and resolving issues, preventing potential disruptions, and continuously improving the integration process. Working closely with both clients and the development team, you will translate business needs into technical solutions, supporting the company’s commitment to reliability, performance, and client satisfaction.

Key responsibilities:
  • Configuration and maintaining of integration environment

  • Analysis of clients' requirements and API integration consulting

  • Troubleshooting and system monitoring and analysis

  • Preventing issues, providing reliability and improving performance

  • Communicating vendor requirements to the development team

Required Experience:
  • Strong knowledge of network technologies, concepts and generally how the modern Internet works

  • Good understanding of API communication, experience with logging, error monitoring systems, and ability to reading log files or error traces

  • Knowing of SQL basics

  • Good debugging, analytical, problem-solving skills

  • Upper-Intermediate English

  • Ability to work both independently and in a team

Nice to have:
  • Previous experience as a technical account manager, manual QA, or technical support specialist of field-specific education

  • Intermediate or Upper-Intermediate Russian

Our Benefits:
  • Private health insurance

  • Sports benefits

  • Comprehensive Mental Health Program

  • Free English lessons (online)

  • Local language courses

  • Paid time off

  • Maternity leave support

  • Referral program rewards

  • Upskilling, internal workshops, and participation in professional conferences and corporate events

Skills Required

  • Strong knowledge of network technologies and how the modern Internet works
  • Understanding of API communication and experience with logging and error monitoring systems
  • Ability to read log files and error traces
  • Knowledge of SQL basics
  • Good debugging, analytical, and problem-solving skills
  • Upper-Intermediate English
  • Ability to work independently and in a team
  • Previous experience as a technical account manager, manual QA, or technical support specialist
  • Intermediate or Upper-Intermediate Russian
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The Company
2,000 Employees
Year Founded: 2009

What We Do

SOFTSWISS is a global iGaming technology provider offering a comprehensive ecosystem of software solutions for online casinos and sportsbooks. The company specializes in B2B solutions, including a Casino Platform, Game Aggregator, and Sportsbook Platform, as well as the Affilka affiliate marketing tool. They provide turnkey and white-label services, enabling operators to efficiently launch and manage their gambling businesses worldwide.

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