Integration Engineer

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Sandy, UT
In-Office
Cloud • Software • Analytics
The Role

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Job Summary:
The Systems Integration Engineer is responsible for designing, developing, and implementing integrated systems that combine hardware, software, and network components to meet organizational or client needs. This role involves working closely with cross-functional teams to ensure seamless integration, enhance system performance, and troubleshoot any issues during the development lifecycle. The ideal candidate is detail-oriented, a problem-solver, and has a deep understanding of systems architecture and integration techniques.
Key Responsibilities:
                •              Design and develop system integration solutions based on client or organizational requirements.
                •              Analyze and define system interfaces, data flow, and interoperability requirements.
                •              Collaborate with software, hardware, and network engineers to integrate various components effectively.
                •              Test and validate integrated systems to ensure optimal performance and functionality.
                •              Identify and troubleshoot integration-related issues and provide timely resolutions.
                •              Create and maintain technical documentation, including integration plans, workflows, and user guides.
                •              Ensure compliance with industry standards, security protocols, and best practices.
                •              Work with stakeholders to gather requirements and provide technical support during deployment.
                •              Stay up-to-date with emerging technologies and recommend improvements to existing systems.
Qualifications:
Education:
                •              Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or a related field (or equivalent experience).
Experience:
                •              3+ of experience in system integration, software engineering, or a related role.
                •              Hands-on experience with system integration tools, technologies, and frameworks.
Skills:
                •              Proficiency in programming languages such as Python, Java, C++, or similar.
                •              Strong knowledge of APIs, web services (SOAP/REST), and middleware solutions.
                •              Familiarity with databases (SQL/NoSQL) and cloud platforms (AWS, Azure, or GCP).
                •              Understanding of network protocols, security practices, and system architecture.
                •              Experience with DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes).
                •              Strong analytical, troubleshooting, and problem-solving skills.
                •              Excellent communication and documentation skills.
Preferred Qualifications:
                •              Experience with agile methodologies and project management tools.
                •              Certification in relevant areas (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect, etc.).

About the team:

We are a collaborative team of engineers with a culture of continuous learning and development. We are well established in the market but still enjoy a high-energy startup-style environment. Software engineers work closely with QA and DevOps teams on projects. We are passionate about our work and everyone on the team is hands-on regardless of their role. We focus heavily on unit and integration testing. Our QA testing is automated, helping us maintain high quality in our software and catch defects early in the development cycle. We work in two-week sprints utilizing continuous integration and weekly deployments. We use serverless solutions on AWS when possible. We focus on high availability for our services, minimizing downtime, and service interruptions. We’re constantly optimizing our performance and resource consumption.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


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The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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