Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)
Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
Software/OS configurations on various computer and mobile devices
BIOS configurations and upgrades
Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.
Asset tagging and asset management with accurate data logging.
Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders
Establish and maintain effective working relationships during course of assignment to complete delivery
Explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
Unpacking, packing, and kitting of hardware and components
May assist in creating build instructions for each customer/project
Independently acquire additional skills to maintain technical competencies
Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements.
Assist other departments as required by the management team.
Skill Level Requirements
Ability to take initiative
Ability to work efficiently and effectively to meet deadlines
Proficient in Microsoft Office Word and Outlook
Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
Ability to learn additional skills to maintain technical competencies
Other Requirements
Proficient in Microsoft Office Excel
Prior computer related experience
MS Dynamics / AX knowledge
2 years disassembling and/or assembling computers and configuring Windows operating systems
4 x GCSEs
Certifications (preferred but not essential)
Microsoft MCP
CompTIA A+
CISCO
General Vendor certification.
Unique Requirements
Extended hours may be required to complete some special projects
This position is expected to frequently bend, lift, walk and stand for extended periods of time
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
#LI-MB3
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- 2 years disassembling and/or assembling computers and configuring Windows operating systems
- 4 x GCSEs
- Prior computer related experience
- Proficient in Microsoft Office Excel
- MS Dynamics / AX knowledge
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
