About AlignOps
AlignOps is a rapidly growing technology provider that serves the construction industry. We are made up of individuals who share a common commitment to innovation, creativity, integrity, and delivery beyond our customers’ expectations.
AlignOps delivers operational tools to scale and grow the construction business. With powerful solutions configurable to meet our customers' unique needs, AlignOps powers construction operations to increase productivity, improve safety, and deliver more profitable projects. As a technology partner, we transform operational data into a strategic asset that provides the visibility and control to make informed decisions that yield tangible results.
We seek talented individuals who thrive in a dynamic, challenging, and rewarding work environment and who emulate humility, drive, transparency, and customer service in everything they do.
Job Description
The Integration Coordinator is pivotal in facilitating the seamless development and coordination of AlignOps’ Native Macro projects between our clients and our internal development team. This role involves effective communication, project management, and client engagement to ensure successful integration and troubleshooting of various software connections.
Responsibilities
- Collaborate with clients to understand their time entry and payroll process requirements to create a scope of rules for developing their custom export.
- Collaborate with clients and internal teams, including Internal Developers and Onboarding Specialists, to coordinate the development and implementation of AlignOps’ Native Macro projects.
- Manage project timelines and deliverables in accordance with the service agreements while keeping internal/external stakeholders updated.
- Serve as clients' main point of contact throughout the integration process, addressing inquiries and providing updates.
- Coordinate with clients and internal/external developers, sometimes with the assistance of leadership, to ensure the quality of scoping and facilitate the execution of service agreements for each project, providing a clear understanding of project scope, requirements, and timelines.
- Demonstrate a clear understanding of project requirements, including preliminary testing before client testing, to ensure compliance with macro and development best practices.
- Partner with Onboarding Specialists to seamlessly transition clients from the onboarding phase to integration and troubleshooting.
- Oversee the end-to-end project lifecycle, from pre-development communications to client testing and ongoing post-implementation support.
- Manage the documentation of project details, progress, and outcomes in Salesforce (SFDC) and Monday.com.
- Assist in troubleshooting and resolving macro-related issues, working closely with internal and external developers.
- Coordinate connections and license allocation with Zachary Systems or Sasaant for QBD and QBO macros.
- Work closely with colleagues, including Onboarding Specialists, to ensure efficient handoff and continuity of projects during transitions.
- Maintain clear communication channels and regularly update clients and internal teams, including Onboarding Specialists and management.
- Work on building workflows for new processes and maintaining and updating existing workflows to facilitate efficient completion of AlignOps Native Macro projects.
- Other duties as assigned
Qualifications
- 1+ years of experience in project coordination, particularly with payroll projects.
- Background in working with clients, developers, and internal teams in a collaborative environment.
- Excellent verbal and written communication skills.
- Able to effectively communicate technical details to non-technical clients and internal teams.
- Strong project management skills with the ability to manage timelines, deliverables, and project documentation.
- Experience overseeing the end-to-end project lifecycle, from initiation to ongoing support.
- Demonstrated ability to serve as clients' main point of contact, addressing inquiries and providing updates throughout the integration process.
- Experience in managing client expectations and ensuring client satisfaction.
- Ability to facilitate the execution of service agreements, ensuring a clear understanding of project scope, requirements, and timelines.
- Familiarity with macro development best practices.
- Ability to troubleshoot and resolve macro-related issues, collaborating closely with developers.
- Ability to proficiently document project details, progress, and outcomes in Salesforce (SFDC) and Monday.com.
- Attention to detail in maintaining accurate and organized project documentation.
- Ability to ensure efficient handoff and continuity of projects during transitions.
- Ability to maintain clear communication channels and provide regular updates to clients and internal teams.
This is a full-time remote position located in the United States. Employees hired within a designated radius of the office are expected to work on-site according to a schedule set by management based on the requirements of their role.
Benefits & Compensation
- The US base salary range for this full-time position is $50,000-$65,000. Our salary ranges are determined by role, level, and location.
- The AlignOps benefit program includes health, dental, and vision coverage. In addition, the company offers disability, life insurance, PTO, and a 401(k) plan.
AlignOps Careers: https://alignops.com/careers
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Skills Required
- 1+ years of experience in project coordination, particularly with payroll projects
- Experience working with clients, developers, and internal teams in a collaborative environment
- Excellent verbal and written communication skills
- Ability to communicate technical details to non-technical clients and internal teams
- Strong project management skills, including managing timelines, deliverables, and project documentation
- Experience overseeing the end-to-end project lifecycle from initiation through ongoing support
- Experience serving as a client point of contact and addressing inquiries throughout integration projects
- Experience managing client expectations and ensuring client satisfaction
- Ability to facilitate execution of service agreements and clarify project scope, requirements, and timelines
- Familiarity with macro development best practices
- Ability to troubleshoot and resolve macro-related issues with developers
- Ability to document project details, progress, and outcomes in Salesforce and Monday.com
- Strong attention to detail in maintaining accurate project documentation
- Ability to ensure efficient project handoff and continuity during transitions
- Ability to maintain clear communication channels and provide regular updates
What We Do
For more than 30 years Denver, Colo.-based ToolWatch has helped companies manage tools, equipment, materials and consumables. Easy to use and delivered through a powerful, flexible platform, ToolWatch securely stores critical information on all field and warehouse operation assets so companies can run their businesses more efficiently, more cost‐effectively and more profitably. Today, construction industry leaders across the globe use ToolWatch to manage their inventories and logistics. Cloud-based and intuitive, the system uses one centralized database to provide fast but secure access to real-time operations data across field, warehouse, and back office teams. With a strategic investment in 2021 from The Riverside Company, ToolWatch will continue building on its position as the construction industry’s first and most comprehensive operations management platform. For more information about ToolWatch, visit www.toolwatch.com.
