Integrated Sales Representative Cold Chain – Tanzania and Rwanda

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for an Integrated Sales Representative Cold Chain to join our team in Dar Es Salaam, Tanzania.

The Sales Representative will be responsible for driving business growth by identifying opportunities, building strong customer relationships, and delivering integrated logistics solutions to Cold Chain customers to drive business expansion and revenue growth in both Tanzania and Rwanda. The role requires deep knowledge of supply chain operations, especially the time-critical nature of cargo movement, and the ability to align customer needs with Maersk’s global shipping and logistics services, making a tangible impact on our customers’ supply chains.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

Business Development:

• Identify and pursue new sales opportunities in Ocean Freight, Air Freight, Cold Chain Logistics, Contract Logistics, Landside Transportation, Booking Services, Customs House Brokerage and any additional services that Maersk offers.

• Develop tailored solutions for customers with time-sensitive cargo requirements.

• Grow the share of wallet for existing Maersk Cold Chain customers.

Customer Relationship Management:

• Build long-term partnerships with clients by understanding their supply chain challenges and maintaining strong relationships with existing and potential customers.

• Act as the primary point of contact for customer inquiries, ensuring timely and effective communication on significant trends, rate changes and policies for your assigned accounts.

Sales Execution:

• Achieve Revenue (Logistics and Services) and volume (Ocean) targets under the assigned account base in line with the company’s objectives.

• Develop a Sales pipeline for Ocean and Logistics opportunities with proper filing of events and business opportunities in the system.

• Develop structures, sales plans and pursuit account plans for target customers in your assigned portfolio.

• Develop strong Sales performance management through Salesforce.

Operational Collaboration:

• Work closely with operations teams and across functions to ensure smooth cargo handling and on-time delivery.

• Follow up on implementation of new accounts as the Sales owner, ensuring that no business is lost in implementation.

• Monitor shipment performance and proactively resolve issues.

• Market Intelligence.

• Stay updated on industry trends, competitor activities, and regulatory changes.

• Probe and identify customer needs and provide solutions.

Skills that will make you successful in this role:

Logistics Expertise

• Strong understanding of global supply chains, ocean freight, and cold chain logistics.

• Ability to manage time-sensitive cargo and mitigate risks in transit.

Sales Acumen

• Proven track record in business-to-business sales, preferably in shipping, logistics, or transportation.

• Skilled in consultative/value selling and solution-based approaches.

• Independent action as well as an entrepreneurial mindset and commitment

Communication & Negotiation

• Excellent interpersonal skills to engage with diverse stakeholders.

• Strong communication skills

• Strong negotiation and presentation abilities.

• Analytical & Problem-Solving

• Ability to analyse customer needs and propose effective logistics solutions.

• Quick decision-making under pressure, especially in urgent cargo situations.

WHO WE ARE LOOKING FOR:

Someone with:

• Relevant bachelor’s degree in business, Logistics, Supply Chain, or related fields.

• Minimum 5 years’ experience in logistics or sales roles with broad market knowledge.

• Handling of time and temperature sensitive cargo experience is an added advantage

• Knowledge of Salesforce or other CRM tools is an added advantage

• Ability to remain calm under pressure and deal effectively with ambiguity

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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