Planet DDS is a leading provider of a platform of cloud-based solutions that empowers growth-minded dental businesses. Now serving over 13,000 practices and 118,000 customers in North America, Planet DDS delivers a comprehensive suite of solutions, including Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Planet DDS is dedicated to enabling dental support organizations (DSOs) and groups to grow and thrive with technology that delivers seamless integrations, improved workflows, and future-proof scalability.
We are seeking an Integrated Payments Specialist to coordinate, oversee, and execute on new and existing PDDS client payment account onboarding, activation, and roll-out support.
This is a hybrid position working 2x per week in either our Irvine, CA, Phoenix, AZ or Atlanta, GA offices.
Job Duties
• Manage PDDS client’s payment account onboardings and activations
• Act as main point of contact for Payment partner and PDDS for sales operational support
• Coordinate and drive payment token account transfers for existing and new clients
• Act as main point of contact for new payment location requests from existing clients
• Evaluate and optimize current payment processes to expedite activation timelines, improve client experience, and more quickly recognize revenue
• Manage payment specific reporting and communicate insights to relevant internal and external parties
• Own and drive regular meeting cadence with payment vendors
Skills and Qualifications:
• Bachelor's degree
• 2-4 years of prior experience in the payment acquiring / processing space
• Prior experience with integrated SaaS relationship / account management
• Prior experience with merchant application and account onboarding tasks
• Prior experience working with software onboarding applications
• Prior experience working within Salesforce is preferred
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What We Do
Planet DDS is the leading provider of cloud-based dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices in North America. PDDS Core Ideology MISSION: Why Are We Here? Unleashing dentists and their staff to focus on patient care VISION: Where Are We Headed? In the next five years, Planet DDS will remain the leading provider of cloud-based technology solutions in North America, expanding to serve more than 25,000 dental practices. Values: How Do We Get There? To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values. At Planet DDS, We Are: Collaborative Working independently and across teams, we create scalable solutions to enable company growth. Empathetic We are educated on the experience of our customers and feel vested in their success. Accountable We feel ownership for the quality of our work and take pride in the positive outcomes. Trustworthy We operate with integrity and honesty, making promises we know that we can keep. Ambitious We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders.
