Search the 5 jobs at Planet DDS

As a Customer Support Technician at Planet DDS, you'll provide excellent service to customers by addressing inquiries, solving problems, collaborating with team members, and staying updated on products. Your role is crucial for ensuring customer satisfaction and enhancing their experience with our software solutions.

As a Customer Support Manager at Planet DDS, you will oversee the Tier One support team, provide mentorship, develop strategies to improve service quality, monitor performance metrics, and ensure that customer feedback drives product and service enhancements. Your role is crucial in ensuring top-notch service and support to dental practices.

Join a new team responsible for taking the dental industry's market-leading SaaS product to the next level. The ideal candidate will bring technical leadership to the team, write high-quality code, mentor juniors, collaborate with colleagues, and contribute to architecture and technology roadmaps. This is a hybrid role with 1-2 days per week in the Glasgow office.

Planet DDS, a leading provider of dental software solutions, is seeking a Site Reliability Engineer with 3+ years of experience in Azure, observability, and production operations. Responsibilities include enhancing application reliability, creating SLOs, developing dashboards, and supporting 24x7 operations.

Planet DDS is seeking a Revenue Accounting Manager to oversee billing operations, month-end close process, fluctuation analyses, process improvement, client relations, collections management, and cross-functional collaboration. The role requires strong knowledge of GAAP, ASC 606, and revenue recognition principles as well as proficiency in Microsoft Excel and billing systems.