Integrated Account Manager

Posted 29 Days Ago
Be an Early Applicant
Surrey Hills South, Victoria, AUS
Hybrid
Entry level
Agency • Professional Services
The Role
Manage integrated communications, social media, digital marketing, content, and creative campaigns for a major technology client. Serve as a day-to-day client contact, coordinate agency teams and partners, oversee timelines, budgets, approvals, reporting, and campaign optimization, and support strategy, briefs, recommendations, and performance reviews. Identify delivery risks, maintain workflow momentum, and contribute proactive ideas across regional and multi-market campaigns.
Summary Generated by Built In
Join Archetype

At Archetype, you help clients think bigger, go further, and achieve more. With over 40 years of experience and 21 offices worldwide, you join a team of 650+ creative individuals turning ambitions into success.

Our people are the heart of our achievements. Whether you're starting out or a seasoned pro, if you take pride in your work and have bold ambitions, Archetype might be the place for you.

You are a creative thinker, problem solver and storyteller. You thrive in a high-standard environment, where curiosity is encouraged, ambition celebrated and kindness valued. As a self-motivated storyteller, you break new ground with strategic, creative campaigns.

We are committed to diversity, equity, and inclusion. Your unique ideas and perspectives help us do our best work and make a difference in the world.

Why this Role?

Join our Sydney team to help deliver integrated campaigns for a major technology client across Australia and the wider region.

This role sits at the centre of client relationships, campaign delivery and creative production. You will connect communications, social, digital, content and creative specialists, ensuring ideas move effectively from brief and strategy through to production, launch and optimisation.

The role is suited to an integrated agency account manager who enjoys combining client leadership, project ownership and creative problem-solving. You will play an important role in maintaining momentum across complex workstreams and ensuring the final output is strategically relevant, creatively strong and delivered to a high standard.

About You

We are looking for an experienced Integrated Account Manager with a background in an integrated communications, creative, digital or marketing agency environment.

You will be confident managing client relationships and coordinating multidisciplinary teams across communications, social, digital, content and creative. You understand how to turn a client brief into a clear plan, bring the right specialists together and guide work through feedback, approvals and delivery.

You will also have practical experience overseeing the production of digital and film assets. This may include working with creative teams, production partners, designers, editors, videographers or post-production specialists to manage scope, timelines, budgets, quality and approvals.

What You’ll Do

The Integrated Account Manager helps deliver joined-up campaigns that create value for the client and maintain strong agency momentum.

  • Lead the day-to-day delivery of integrated client campaigns across communications, social, digital, content and creative.

  • Act as a trusted day-to-day client contact, building effective relationships and maintaining clear, proactive communication.

  • Translate client briefs and business objectives into clear scopes, plans, timelines and ways of working.

  • Coordinate communications, social, digital, creative, content and specialist teams to ensure campaigns are connected and delivered to a high standard.

  • Work closely with creative teams to develop ideas, briefs, concepts and content plans that respond to the client’s objectives.

  • Oversee the production of digital and film assets from briefing and pre-production through to filming, editing, post-production, approvals and final delivery.

  • Manage production workflows, including schedules, milestones, budgets, deliverables, feedback rounds, usage requirements and dependencies.

  • Oversee social and digital campaign delivery from planning and briefing through to execution, optimisation and reporting.

  • Prepare meeting agendas, status reports, action lists, production updates and client-ready recommendations.

  • Manage timelines, workflows, approvals, budgets, risks and supporting documentation across multiple workstreams.

  • Identify delivery issues early, resolve them where possible and escalate matters appropriately.

  • Support campaign performance reviews by helping interpret results and translate findings into practical recommendations.

  • Contribute proactive ideas, creative opportunities and ways to improve client and campaign impact.

  • Maintain a clear view of priorities and ensure agreed actions are followed through to completion.

What You’ll Offer
  • Demonstrated experience in an integrated agency account management role, preferably within communications, creative, digital or integrated marketing.

  • Strong experience managing client relationships and delivering integrated campaigns across multiple disciplines.

  • Experience working with creative teams and overseeing the production of digital, video or film assets from brief to final delivery.

  • Practical understanding of creative and production workflows, including briefing, pre-production, filming, editing, post-production, feedback and approvals.

  • The ability to coordinate multidisciplinary agency teams, production partners and external suppliers.

  • Strong project management skills, with the ability to manage timelines, budgets, scopes, dependencies and competing priorities.

  • Experience managing social and digital campaign activity, content planning and campaign delivery.

  • Strong written and verbal communication skills, with the confidence to prepare client-ready materials and lead project discussions.

  • A practical, solutions-focused approach to problem-solving, risk management and delivery.

  • The ability to work independently, take ownership and maintain momentum in a fast-moving environment.

  • Strong attention to detail and a high standard of quality across campaign and production deliverables.

  • Experience working with corporate, technology, infrastructure or B2B clients is highly desirable.

  • Experience working across regional or multi-market campaigns is advantageous.

  • Experience in media planning or buying alone will not be sufficient; applicants should demonstrate broader integrated account management and creative production experience.

Why Archetype

At Archetype, we believe the best work attracts the best clients and builds the best people. You will work alongside ambitious, high-calibre colleagues who push one another to raise the bar. We create the environment and opportunity for you to grow your craft, take ownership of your work and accelerate your career.

  • Opportunity to work with colleagues from 21 offices worldwide, gaining diverse perspectives and experiences.

  • Part of an organization that prioritizes diversity, equity, and inclusion, ensuring a welcoming and inclusive workplace for all.

  • A team that values curiosity, ambition and kindness, fostering a supportive and inspiring work environment.

  • Access to ongoing learning and development opportunities to enhance your skills and grow your career.

  • Access to coaching and development programs to support your professional growth and success.

  • Robust well-being plan that includes health insurance coverage and a health & wellness program.

  • Take advantage of duvet days for those moments when you need a spontaneous break to rest and rejuvenate.

  • Enjoy the flexibility to work from home and participate in Archetype's work-from-anywhere program.

Skills Required

  • Demonstrated experience in an integrated agency account management role in Australia.
  • Strong experience delivering integrated campaigns across social media and digital marketing.
  • Practical experience with social media campaigns, content planning, and digital campaign activity.
  • Strong client management and stakeholder communication skills.
  • Ability to coordinate multiple agency disciplines, specialist teams, and external partners.
  • Excellent organizational and project management skills, including managing competing priorities.
  • Practical, solutions-focused approach to problem-solving and risk management.
  • Strong written and verbal communication skills.
  • Confidence working independently while contributing positively to a collaborative team.
  • Hands-on approach and ability to make an immediate contribution in a fast-moving environment.
  • Experience working with corporate, technology, infrastructure, or B2B clients.
  • Experience working across regional or multi-market campaigns.
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The Company
HQ: San Francisco, CA
650 Employees
Year Founded: 2019

What We Do

Archetype is a global communications and marketing agency focused on technology brands. The company develops and executes integrated communications, marketing, and brand programs for clients across North America, Europe, and Asia-Pacific. Its services help technology companies build visibility, engage audiences, and strengthen market position through strategic communications, creative campaigns, and related marketing expertise delivered by a distributed international team of specialists.

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