We are seeking a talented individual to join our Specialisy- Insurence Operations team at Marsh. This role will be based in Southfield, MI and offers a hybrid work arrangement.
As a Insurance Risk Analyst , you will beed to coordinate insurance documentation, administrative workflows, business continuity activities, records management, team communications, and office operations. The successful candidate will exercise sound judgment, manage multiple priorities, maintain accurate records, and provide responsive support to internal partners.
We will count on you to:
Prepare and process certificates of insurance in response to business requests.
Maintain policy and binder logs; track outstanding documents and coordinate follow-up with insurance brokers after policy expiration.
Support policy reviews by completing standard templates and accurately organizing final documents in designated repositories.
Coordinate team travel and prepare expense reports, monthly tracking worksheets, and related distributions.
Submit and monitor ServiceNow requests through completion.
Maintain team website content and other shared information resources as changes occur.
Serve as business continuity plan coordinator, maintain Fusion records, attend quarterly meetings, and support annual maintenance and testing deadlines.
Lead records and information management activities, including annual review of the document inventory and cleanup of shared-drive records to retain final work products.
Update and distribute weekly Insurance Risk Management tracking logs and record attendance for recurring activities.
Maintain the team events calendar, distribute weekly updates, and track monthly participation.
Coordinate quarterly financial presentations, including calendar invitations and conference room reservations.
Prepare proof-of-auto-insurance letters and other routine insurance documentation.
Coordinate floor-related work orders and verify completed requests.
Perform additional administrative and project support duties as assigned.
What you need to have:
Insurance knowledge or previous professional experience in the insurance industry is required.
High school diploma or equivalent.
Previous experience providing administrative, operational, or business support in a professional environment.
Strong organizational skills, attention to detail, and ability to manage multiple deadlines.
Effective written and verbal communication skills.
Proficiency with Microsoft Office applications and the ability to learn enterprise systems and document-management tools.
Ability to handle confidential or sensitive information with discretion.
Demonstrated follow-through, problem-solving ability, and responsiveness to internal customers.
What makes you stand out?
Experience supporting corporate insurance, commercial insurance, risk management, brokerage, underwriting, claims, or policy administration activities.
Familiarity with insurance policies, binders, certificates of insurance, renewals, brokers, and insurance documentation.
Associate degree or coursework in business administration, insurance, risk management, or a related field.
Experience with ServiceNow, business continuity systems, records management, shared drives, or similar enterprise tools.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Insurance knowledge or previous professional experience in the insurance industry
- High school diploma or equivalent
- Previous experience providing administrative, operational, or business support in a professional environment
- Strong organizational skills and attention to detail
- Ability to manage multiple deadlines
- Effective written and verbal communication skills
- Proficiency with Microsoft Office applications
- Ability to learn enterprise systems and document-management tools
- Ability to handle confidential or sensitive information with discretion
- Demonstrated follow-through, problem-solving ability, and responsiveness to internal customers
- Experience supporting corporate insurance, commercial insurance, risk management, brokerage, underwriting, claims, or policy administration activities
- Familiarity with insurance policies, binders, certificates of insurance, renewals, brokers, and insurance documentation
- Associate degree or coursework in business administration, insurance, risk management, or a related field
- Experience with ServiceNow, business continuity systems, records management, shared drives, or similar enterprise tools
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
