Insurance Recovery Associate
Who is Intellivo?
As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology and unmatched access to TPL data, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members. With a 25-year history of excellence, Intellivo proudly serves more than 200 of the country’s largest health plans.
Role Summary
As an Insurance Recovery Associate, you are responsible for representing our client’s financial interests and negotiating a recovery across an assigned portfolio of cases. To be successful in this role, you must be highly organized, have persuasive communication skills, have a natural ability to solve problems with critical thinking, and be a self-starter. You will be representing the top companies in the country and your hard work will help them to combat the growing costs of healthcare that employees and employers are faced with year over year. You don’t have to have the “know-how” of all areas of insurance, you just need to know how to get the answers!
Location
This role is an on-site position at 6075 Poplar Ave Memphis, TN 38119
Responsibilities
- Manage and oversee a large portfolio of reimbursement cases
- Own and direct the strategy on each individual recovery case to expedite case completion and resolve case favorably for our clients
- Dig deeply into case data and perform medical claims reconciliation to identify accurate recoverable total
- Ensure the accuracy and quality of case status information for client reporting
- Recognize and understand opportunities and needs across a large portfolio of cases
- Understand case actions and their impact on clients' financial recovery
- Ask questions and test assumptions made in the handoff of information
- Build strong communication and trust with other parties on each case
- Negotiate a favorable resolution and settlement for our client’s financial lien
Qualifications
Our backgrounds are varied at Intellivo. If these statements sound like you, you might be a good fit for this role:
- B.S / B.A required
- Previous professional work experience
- Strong and confident verbal communication skills;
- An ability to multitask, prioritize, and balance varied tasks on a daily basis;
- Self-confidence sufficient to execute on tasks independently, trust his/her judgment, and yet know when to ask questions;
- An intellectually curious personality and a demonstrated commitment to continuous improvement; and
- Of course, a desire to join a growing company with a vibrant, entrepreneurial culture.
Why work for Intellivo?
- Amazing Team Members – Intellivators!
- Medical Insurance
- Dental & Vision Insurance
- Industry leading health & wellness benefits
- 401(K) retirement plan
- Generous Paid Time Off
- And More!
*Benefit Recovery Group has been renamed Intellivo.
What We Do
Intellivo provides technology-enabled pre-bill and post-pay TPL identification and full recovery solutions for complex claims that improve payment accuracy, maximize savings, increase recovery speed, and provide a positive experience for providers and patients and for health plans and plan members. Intellivo illuminates the full story behind healthcare costs sparking opportunities for measurable savings and returns and empowers providers, health plans and consumers to take control of healthcare costs. For more information, please visit intellivo.com.
