Location: Waltham, MA (hybrid)
ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
Simply put, wherever you find small businesses, you’ll find ERGO NEXT.
Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.
This pivotal role requires a leader to oversee the profit and compliance of our Workers Compensation product. The ideal candidate will provide essential organization and structure to significant engineering implementations, acting as a motivator for the team and a champion for the Workers Compensation product line. As a key driver of critical initiatives, you will manage major project implementations to facilitate the broad market scaling of our WC offering. Are you ready to transform your Workers Compensation (WC) underwriting expertise into scalable, tech-driven solutions? Join us to build the future of automated insurance.
What You’ll Do:
- Develop full-scale project plans and communication documents to drive initiatives that maintain the integrity of our Workers Compensation (WC) product, utilizing your deep understanding of NCCI and independent rating bureau manuals.
- Effectively communicate project expectations and schedule timelines to seamlessly oversee and integrate product changes.
- Collaborate continuously with engineering, product, and legal teams to accurately translate complex state regulations and NCCI rules into clear technical requirements, driving automated compliance solutions.
- Determine required resources and coordinate stakeholders to successfully attain project objectives, specifically integrating Workers' Compensation (WC) underwriting expertise to clearly define requirements for the automation of underwriting and the enhancement of portfolio management.
- Track initiative milestones, deliverables, and performance metrics, providing regular status reports while collaborating with the Filings team and owning the working relationship with WC rating bureaus.
- Collaborate with internal teams to design and implement efficient initiative workflows. Build clear, efficient processes that empower our customer service and production teams and users to quickly grasp our WC product offerings and swiftly resolve issues.
- Conduct Market Research review data, research studies and filings in an effort to guide the direction of the line.
What We Need:
- Workers' Compensation Mastery: 5+ years of experience in Workers Compensation product with deep, practical understanding of WC insurance, class code assignment, premium calculation, navigating bureau manuals and rate/form revisions ensuring changes meet appropriate regulatory compliance.
- Underwriting Acumen: Working knowledge of WC underwriting principles, portfolio and the automated underwriting process.
- Project Management and Process optimization: PMP, Six Sigma or equivalent certifications preferred.
- Metrics and monitoring: Experience with Jira, Figma, Tableau and AI tools.
- Stakeholder Management: Communication skills that motivate team members and drive results.
- Bachelor's degree in insurance, business, finance, STEM, or a related field.
Unstoppable Qualities:
- Deep knowledge of Pay as you go is preferred.
- Preference will be given to candidates with understanding of AI principles and experience with AI tools.
- CPCU or master’s degree.
US annual base salary ranges for this full-time position depending on experience/skillset:
Mid Level: $115,000 - $150,000/yr
Senior Level: $130,000 - $170,000/yr
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 5+ years experience in Workers Compensation product, including class code assignment, premium calculation, and bureau/manual navigation
- Deep practical understanding of NCCI and independent rating bureau manuals and rate/form revision processes to ensure regulatory compliance
- Working knowledge of Workers Compensation underwriting principles, portfolio management, and automated underwriting processes
- Experience with Jira, Figma, Tableau, and AI tools
- Bachelor's degree in insurance, business, finance, STEM, or related field
- Strong stakeholder management and communication skills to drive cross-functional initiatives
- PMP, Six Sigma, or equivalent project management/process optimization certification
- Deep knowledge of Pay As You Go payroll/insurance models
- Understanding of AI principles and experience with AI tools
- CPCU designation or master's degree
NEXT Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NEXT Insurance and has not been reviewed or approved by NEXT Insurance.
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Healthcare Strength — Medical coverage is often described as fully paid for employees and dependents, with dental and vision highlighted as strong inclusions. Feedback suggests health benefits are a standout element of the total rewards package.
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Parental & Family Support — Paid parental leave for birth and non-birth parents is characterized as generous and modern. Feedback suggests family benefits complement core health coverage and add meaningful value.
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Fair & Transparent Compensation — Pay is considered competitive in higher-skilled tech and product roles, with total compensation seen as solid relative to peer insurtech employers. Feedback suggests perceptions of pay fairness trend moderate-to-positive overall.
NEXT Insurance Insights
What We Do
The needs of business owners have significantly changed over the past decade, the insurance industry hasn’t. When you’re running your own business, you’re placing a huge bet on yourself. Your ideas, your passion, your blood, sweat and tears define your success. Next Insurance was created to give your business the coverage it deserves. Simple, affordable and tailored. So no matter what you do, no matter how you define success, we’re right there, next to you. Behind our groundbreaking AI-based technology there are hundreds of us. Data scientists, insurance advisors, product managers, designers & more. We are passionate about helping businesses achieve their goals & are committed to serve the needs of business owners. Even our three founders started their path as small business owners so they have been there and are committed to supporting the journey of your business.
Why Work With Us
Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, customer-focused, and willing to challenge the status quo, Next Insurance might just be your next journey.
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