Insurance Product Development Analyst I

Description

Who are we?

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service

The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.

We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships.

Does this opportunity interest you?

Michigan Millers is seeking a Product Development Analyst I to join our team!

The individual in this role will have the opportunity to ensure Western National remains in compliance with regulatory requirements impacting the filing and approval of insurance products.

What are the responsibilities and opportunities of this role?

• Monitors resources for legislative and regulatory changes and analyzes impact to Western National products.
• Identifies new requirements that may require policy and form language changes and implements rate, rule, and form changes to comply with statutory requirements.
• Works with the Actuarial Team on rate changes for assigned business lines and communicates changes to internal and external customers.
• Holds responsibility for a minimum of one line of business.
• Creates and manages state filings for assigned line(s) of business.
• Participates in the testing and auditing of assigned line(s) of business pre- and post-implementation.
• Responsibilities are performed in accordance with detailed guidelines, established practices, and standard procedures, occasionally requiring independent judgment and interpretation.
• Gathers input and makes recommendations to solve problems of moderate complexity.
• Deals with moderately complex problems that must be broken down into manageable pieces.
• Sees relationships between problem components and prioritizes them.
• Utilizes knowledge, experience, and available resources to find solutions.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Stays in regular contact with internal customers, such as underwriting.
• Occasionally interacts with external customers.
• Performs special projects and other duties as assigned.

Requirements

What are the must-have qualifications for a candidate?

• Knowledge of personal and / or commercial lines products.
• Familiar with insurance policy language.
• Ability to communicate with internal and external customers.
• Strong attention to detail and accuracy.
• Demonstrated ability to prioritize projects and meet deadlines.
• Ability to organize and execute work independently.
• Bachelor’s degree or equivalent related experience.
• Proficient use of various core systems, office and computer equipment, and software packages.

What will our ideal candidate have?

• Coursework toward CPCU or other insurance designation preferred.
• Experience with System for Electronic Rate and Form Filing (SERFF) and bureau websites.
• Prior property-and-casualty insurance experience.

Compensation overview

The full hiring range for this role is $62,985 - $86,630, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.

Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting.

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset.

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for consecutive years. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package, including:

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.