We’re on a mission to make behavioral health more available and accessible. We're backed by a16z, YCombinator, Craft, and many others to make this dream a reality.
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Building an inclusive culture is one of our core tenets as a company. We’re very aware of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!
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About Our Mission
At Juniper, we're building software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.
We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We believe this is one of the biggest problems out there today. It’s why we’re tackling this broken industry, and why we want you on this mission with us.
For more details on our thesis, check out our write-up What is Juniper?.
About Our Culture
Our mission to change behavioral health starts with us and and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:
1) Diversity, equity, and inclusion has been a priority since day 1. Currently, half of our leadership team (COO + CTO) identify as female, and our cap table includes over a dozen women. We still have a ways to go, but we’re committed to sourcing, hiring, and retaining talent from underrepresented folks in tech and outside of tech.
2) Behavioral health is something we live and breathe — all four members of the Juniper leadership team see therapists every week, and we have a specific mental health benefit to help if that's something you're interested in exploring!
3) We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.
For more details take a look at our FAQs | Joining the Juniper Team!
About The Role
We’re looking for folks passionate about the world of insurance who love solving complex problems and will thrive in the fast-paced start-up life. This role will sit at the intersection of operations, billing & insurance, and engineering and help solve complicated billing problems and translate insights into product and systems.
What you'll do:
- Triage denials and investigate billing-related issues to drive outcomes for our clinics & their patients
- Work directly with operations, billing, engineering, and data entry teammates to inform insurance-related product-building
- Synthesize and communicate insights on areas of opportunities to improve insurance billing operations
- Build institutional knowledge of complex insurance logic across insurance payors
What we're looking for:
- Bias for action — a drive to dive in head-first into ambiguous problems, and to get hands dirty to find solutions.
- Penchant for analysis — an affinity for using data to investigate issues and make informed decisions.
- Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new data challenges.
Nice to have:
- Experience with analytical tools, including Excel (optional: Looker, Metabase, etc.)
- Experience with operations, particularly health insurance data
- Experience at smaller-stage start-ups
Juniper is based in New York City with a satellite office in San Francisco, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.
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Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
What We Do
Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since being founded by Pradeep Sindhu, Dennis Ferguson, and Bjorn Liencres nearly 20 years ago, Juniper’s sole mission has been to create innovative products and solutions that meet the growing demands of the connected world.
Juniper Networks [NYSE: JNPR] is headquartered in Sunnyvale, California, with over 9,000 employees in 70 countries and nearly $5 billion in revenue. Our customers include the top 100 global service providers and 30,000 enterprises, including the Global Fortune 100 as well as hundreds of federal, state and local government agencies and higher educational organizations.
At Juniper Networks, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement that the world has ever known. Now more than ever, the world needs network innovation to connect ideas and unleash our full potential. Juniper is taking a new approach to the network — one that is intelligent, agile, secure and open to any vendor and any network environment.
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